Sales and Admin Assistant
2 weeks ago
Moorabbin
ABOUT THE ROLE:-
We are seeking a mature, experienced Sales and Admin Assistant to work 0830-1700 Mon-Fri to assist in the daily running of a modern self-storage facility in Moorabbin with secure, monitored 24/7 customer access.
This is an interesting and varied role which will draw on your excellent customer service, admin and sales skills as you:-
- respond to the needs of existing customers
- handle all telephone, email and walk-in enquiries
- liaise with customers and help them satisfy their self-storage needs
- sign up customers, take payments and update customer records
- ensure customer loyalty by offering exceptional follow-up service and support
- take an active interest in securing new customers
- be the face of the business by delivering friendly, flawless, customer service.
OUR IDEAL CANDIDATE:-
- Has the ability to learn and likes to take ownership
- Is team-orientated with a strong sense of responsibility
- Has excellent written and spoken English
- Is a fast accurate typist
- Has strong admin and computer skills using Microsoft Office
- Has experience with or an aptitude to learn/use/update our CRM software
- Has a clear and confident telephone manner
- Displays common sense, resourcefulness and initiative
- Shows a strong attention to detail
- Is a “people person” who prides themself on delivering high quality customer service
- Has good problem solving and conflict resolution skills
- Is potentially available to work the occasional Saturday (overtime) if required
WHAT YOU WILL ENJOY IN RETURN:-
- Secure long-term employment with a successful and growing business
- Opportunity for overtime (Saturdays) by agreement with the rest of the team
- A generous salary and pleasant working conditions
- The support of a small, friendly, dedicated team
- Full training and opportunities for ongoing growth and advancement
- Free onsite parking
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