Internal Communications and Engagement Specialist

2 weeks ago

Toowong, Australia Auto & General Full time

About The Company

This job ad is the universe’s way of telling you that you’re currently in the wrong job.

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products as well as Roadside Assistance.

Auto and General is the parent company of Compare the Market – yes, the one with the meerkats Compare the Market a high-growth FinTech company on a transformational journey. We are focused on designing, building, and delivering the very best home loan, energy, insurance, and health comparison experience in Australia. Okay, in the world

We are all about Customer first, teamwork, making a difference, and treating the business as our own – without compromise. These values are critical to delivering on our purpose: “to make a difference in the lives of Australians by simplifying the process of making sound financial decisions”.

About The Role:

Are you ready to take your career to new heights? Compare the Market is on the lookout for an Internal Communications and Engagement Specialist to join our passionate team. In this role, you'll play a crucial part in driving internal engagement efforts, focusing on building enthusiasm and engagement among our team. This is a unique opportunity to blend strategic vision with hands-on operational execution, ensuring that our organisational values are upheld and embedded throughout the company.

You will be the primary advocate for internal engagement, organising impactful events and developing communication strategies to boost employee engagement. Your responsibilities will encompass strategy (creating communication plans and initiatives), operations (organising events and managing communication channels), stakeholder management (cultivating strong partnerships with internal and external stakeholders), and culture change (promoting a professional environment where every voice is valued, and ideas are encouraged).

What You’ll Do:

  • Develop and implement internal communications strategies that support organisational goals, promoting transparency and engagement.
  • Create compelling messages across various platforms (newsletters, emails, intranet, digital platforms) to inform and motivate employees, highlighting company news, initiatives, and successes.
  • Craft communications addressing changes, concerns, and driving adoption during organisational transitions.
  • Manage and enhance internal communication channels, including the intranet, for efficient information dissemination and employee engagement.
  • Cultivate strong relationships with senior leadership and business partners to develop and deliver key messages, ensuring communication alignment and clarity.
  • Collaborate with community partners to create volunteer and community engagement opportunities for team members.
  • Support People & Culture initiatives (e.g., performance coaching cycles, engagement, and pulse surveys) with timely and impactful communications to employees.
  • Establish metrics to evaluate the effectiveness of internal communications, using data insights to refine communication strategies.

What You’ll Bring:

  • Tertiary qualifications in Communications, Public Relations, Human Resources, or a related field.
  • Demonstrated experience in a similar role.
  • Demonstrated ability to drive engagement and adoption of organisational and employee initiatives, fostering positive and lasting change in organisational culture and effectiveness.
  • Experience in managing and maintaining company intranet systems.
  • Excellent communication and interpersonal skills, fostering collaboration with stakeholders.
  • Exceptional written and verbal communication skills, adept at tailoring messages for diverse audiences and purposes.
  • Strong organisational skills, capable of working autonomously, prioritising tasks, and managing multiple responsibilities with attention to detail and confidentiality.
  • Advanced digital skills, proficient in Google Suite, Slack, and intranet tools.

Our Benefits

As an employee of Auto & General, we offer a dynamic and collaborative work environment where your talents will be recognised and rewarded. You’ll have the opportunity to make a meaningful impact and contribute to our continued success. As well as ample opportunities for growth and development, we also provide:

  • Location - This role is based at our Toowong office - a convenient location close to local retail, restaurants and other amenities.
  • Extra leave- Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving- If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
  • Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts- You’ll receive discounts on Budget Direct Car, Home, and Travel insurance.
  • Reward and recognition- We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities- There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social- Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

Auto and General and Compare the Market is an Equal Opportunity Employer, and we encourage all applicants to apply. We acknowledge that we are strengthened by diversity.

Want to know more? Then apply now It’s Simples

Please note that this role is only available to candidates with unlimited Australian working rights, as sponsorship is not available.

*Note to Recruiters: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business.

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