Community Consultant

2 weeks ago


Toowong, Queensland, Australia Auto & General Full time

About us

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.

Our range of general insurance products protect customer's most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community and each other. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Purpose of the Role

The Community Consultant supports Auto & General's strategy by developing and implementing community projects. Collaborating with the Senior Manager and the Employee Experience, Communications & Community team, the role fosters community partnerships, manages events and programs, and brings the A&G Difference to life.

Position Accountabilities

  • Lead A&G Difference initiatives, including employee volunteering, workplace fundraising, in-kind support, and giving programs.
  • Manage and grow volunteering opportunities and participation rates, coordinating medium-to-large events with key partners.
  • Plan and execute community partnerships and events with internal and external stakeholders.
  • Develop and maintain relationships with community and charity partners, ensuring effective stakeholder management.
  • Support the onboarding of new community partners with the Senior Internal Communications & Community Manager.
  • Maintain monthly reporting, reconcile invoices, track donations, and manage the community donation budget.
  • Draft and manage communications across channels to promote A&G Difference programs.
  • Participate actively in the Employee Experience, Communications & Community team meetings and initiatives.
  • Build and maintain relationships with internal stakeholders, providing consultative support.
  • Assist in implementing and managing a new Workplace Giving technology platform.
  • Follow workplace health & safety protocols as directed.

Qualifications and Experience:

  • Tertiary qualifications in communications, community development/social impact, or project management with at least three years' experience.
  • Proven ability to build and maintain positive relationships with diverse stakeholders.
  • Excellent organizational skills, ability to work independently, and manage multiple tasks with attention to detail.
  • Experience in organizing events of various scales.
  • Experience in reporting, budget management, and negotiation.
  • Strong written and verbal communication skills, including proficiency with Google Suite, Slack, and Microsoft Excel.
  • Strong stakeholder engagement, personable and action-oriented.
  • Commitment to Auto & General's purpose and values.
  • Willingness to learn and grow within a supportive team.
  • Self-motivated, with a positive attitude and strong interpersonal skills.

Our Perks

  • Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
  • Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
  • Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.


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