Reservations Manager

2 months ago

Sydney, Australia Novotel Full time

Company Description

Novotel Sydney Darling Square is seeking an experienced and dedicated Reservations Manager to join our team on a Full Time basis. Novotel Sydney Darling Square is conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts. It is the perfect location for guests whether they’re travelling for business, leisure, or both. Our 230 contemporary accommodation rooms overlook the Darling Square precinct on one side and The Chinese Garden of Friendship on the other.

Job Description

Reporting to the Director of Sales & Marketing you will be responsible for overseeing and managing the day-to-day operations of the Reservations team. You will set high standards for our guest experience ensuring a memorable experience each and every time and you will be a creative problem solver. You will be a natural leader who thrives on training and developing our small but dedicated Reservations team.

In this role you will also be expected to identify and create opportunities for increased revenue, and will be motivated to achieve key financial targets. You will be responsible for ensuring all reservations in the PMS system are up to date and accurate, and will work closely with the Front Office team to ensure details related to new and repeat guests is communicated prior to arrivals.

Qualifications

As our Reservations Manager you will have a keen eye for detail, enjoy creating and maintaining agreed standards and processes, good time management skills and will be a confident communicator both verbally and written. You will thrive in a fast-paced working environment, and will be able to effectively manage complex and competing priorities. To be successful in this role, you will have unlimited work rights in Australia.

You have a passion for exceptional guest experiences and are committed to delivering high levels of customer service. You are a natural leader and enjoy developing junior team members, and take pride in being involved in the operations when required. Ideally you will have previous experience as a Reservations Manager or Supervisor and are now seeking your next career step. Experience with Opera PMS or Opera Cloud is also preferred as you look to advance further.

Additional Information

This opportunity will allow you to work alongside a supportive and dedicated Director of Sales & Marketing who enjoys developing their team. By joining Accor you will also be joining a company who thrives on growing and developing their people, and the career opportunities are endless. You will also have access to Accor discounts and benefits worldwide. Work Your Way with Accor so speak to us about what is important to you. If this opportunity sounds like your next career move, then please apply by following the links provided.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

  • Reservations Manager

    2 months ago

    Sydney, Australia NOVOTEL Full time

    Job DescriptionReporting to the Director of Sales & Marketing you will be responsible for overseeing and managing the day-to-day operations of the Reservations team. You will set high standards for our guest experience ensuring a memorable experience each and every time and you will be a creative problem solver. You will be a natural leader who thrives on...

  • Assistant Reservations Manager

    8 months ago

    Sydney, Australia SOFITEL Full time

    **Company Description** Live the French Way. Discover the Sofitel Darling Harbour.** Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. **Job Description** Benefits, Rewards,...

  • Assistant Reservations Manager

    5 months ago

    Sydney, Australia Accor Full time

    Company Description Join  us at Accor,  where  life pulses  with  passion! ​ Embark on a journey of Luxury and excellence with Sydney's iconic first International 5-star hotel. Sofitel Sydney Wenworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel Luxury. We are currently...

  • Reservations Manager

    5 months ago

    Sydney Olympic Park, Australia AccorHotel Full time

    **Company Description** Located in the Heart of NSWs most exciting entertainment precinct - and home to Accor Stadium - you’ll receive fantastic career and development opportunities, access to wellness benefits, hotel discounts, worldwide benefits, PLUS the opportunity to lead a motivated Reservations team in 3 distinct Accor brands - Pullman, Novotel and...

  • Hotel Reservation Manager

    5 days ago

    Sydney, New South Wales, Australia Novotel Full time

    Reservations Manager OpportunityWe are seeking an experienced Reservations Manager to join our team at Novotel Sydney Darling Square. As a key member of the Front Office department, you will play a critical role in ensuring seamless guest experiences.About Us:Novotel Sydney Darling Square is strategically located amidst Sydney's CBD, Darling Harbour, and ICC...

  • Groups Reservations Manager

    2 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24181387 **Job Category** Reservations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management When you join the Sheraton family, you become a member of its global community. We’ve been a...

  • Groups Reservations Manager

    1 month ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24181387 **Job Category**Reservations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management When you join the Sheraton family, you become a member of its global community. We’ve been a...

  • Assistant Reservations Manager

    3 months ago

    Sydney Kingsford Smith Airport, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024130901 **Location**: Sydney Airport Stamford As Australasia's leading owner and operator of landmark luxury hotels, Stamford is committed to exceeding the highest expectations of excellence of all our guests. Stamford welcomes people who share this passion and who have a positive approach to 'simply exceptional service'. The Stamford...

  • Reservations Manager

    5 months ago

    Sydney Olympic Park, Australia Accor Full time

    Company Description Located in the Heart of NSW's most exciting entertainment precinct – and home to Accor Stadium – you’ll receive fantastic career and development opportunities, access to wellness benefits, hotel discounts, worldwide benefits, PLUS the opportunity to lead a motivated Reservations team in 3 distinct Accor brands - Pullman, Novotel...

  • Group Reservations Manager

    5 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24092826 **Job Category** Reservations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management When you join the Sheraton family, you become a member of its global community. We’ve...

  • Groups Reservations Manager

    1 month ago

    Sydney, New South Wales, Australia Marriott Full time

    Drive Revenue Growth and Exceptional Guest ExperiencesAs a key member of our Sales and Group Reservations team, you will be responsible for leading a small team to drive revenue growth, accuracy, and exceptional guest experiences at Sheraton Grand Sydney Hyde Park.We are seeking a Group Reservations Manager with experience and a client-facing mindset to lead...

  • Hotel Reservations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Accor Full time

    Senior Accommodation Coordinator OpportunityWe are currently seeking a highly motivated and experienced Assistant Reservations Manager to join our team at Sofitel Sydney Wentworth, one of Australia's premier luxury hotels. As a key member of our reservations department, you will play a vital role in delivering exceptional service to our guests and driving...

  • Cluster Groups Reservations Manager

    2 months ago

    Sydney, Australia PARKROYAL Darling Harbour Full time

    We are seeking a **Cluster Groups Reservations Manager**, overseeing two properties (PARKROYAL Darling Harbour & PARKROYAL Parramatta), responsible for directing and optimizing all aspects of the group reservations operation. Reporting to the Cluster Director of Revenue and working collaboratively with individual property Reservations Managers, this position...

  • Luxury Reservations Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia Accor Full time

    About Sofitel Sydney WentworthSofitel Sydney Wentworth is a luxurious 5-star hotel in the heart of Sydney, offering an unforgettable escape for guests. With its French flair and sophisticated atmosphere, this iconic hotel provides a unique blend of luxury and excellence.Salary InformationWe are offering a competitive salary for our Assistant Reservations...

  • Groups Reservations Manager

    1 month ago

    Sydney, Australia Marriott Full time

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a...

  • Reservations Portfolio Manager

    5 days ago

    Sydney, New South Wales, Australia Merivale Full time

    We are seeking a skilled Reservations Portfolio Manager to join our dynamic Merivale Reservations Team.This exciting opportunity allows you to work across a diverse portfolio of iconic bars, restaurants, and night spots in Sydney, including ivy, Establishment, Mr Wong, Totti's, The Newport, Coogee Pavilion, and many more.As a key member of the team, you will...

  • Luxury Reservations Manager

    1 week ago

    Sydney, New South Wales, Australia Accor Full time

    Sofitel Sydney Wentworth is seeking a seasoned Luxury Reservations Manager to join our team. With an estimated annual salary of $120,000, this role offers the opportunity to work in a fast-paced environment with a collaborative and supportive team.Company OverviewWe are an iconic 5-star hotel in Sydney, renowned for our luxurious accommodations and...

  • Actuary, Reserving

    6 months ago

    Sydney, Australia Munich Re Full time

    Actuary, Reserving **Company** Munich Re **Location** Sydney, Australia The Non-Life Actuarial Risk Management (NLARM for short) team monitors experience and produces quarterly reserve estimates for the business and prepares regulatory reports (AVR and FCR) at year end. We also provide ad-hoc support for the business where actuarial advice is needed and...

  • Reservations Agent

    5 months ago

    Sydney, Australia House Made Hospitality Full time

    We are looking for detail-oriented hospitality reservation agents to join our team. Every day we help guests and potential guests with their booking needs. We have over 9 venues across Sydney from the CBD to Surry Hills to Bondi Beach. In this role you will provide various planning and booking services, including answering customers’ questions, making...

  • Reservations Agent

    5 months ago

    Sydney, Australia House Made Hospitality Full time

    We are looking for detail-oriented hospitality reservation agents to join our team. Every day we help guests and potential guests with their booking needs. We have over 9 venues across Sydney from the CBD to Surry Hills to Bondi Beach. In this role you will provide various planning and booking services, including answering customers’ questions, making...