See more Collapse

Service Centre Manager

1 month ago

Canning Vale, Australia RAC WA Full time

RAC Auto Services has anopportunity for a Centre ServiceManager with experience in the automotive industry to join the Auto Services Team in Canning Vale.

Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairsto members and motorists.

What can we offer you?

A competitive base salary plus super

Lucrative quarterly incentive structure

A yearly travel allowance up to $5000.00

Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance

In-house Health and Wellness programs and Platinum WorkSafe Certification

Ongoing development and career progression opportunities

WA's most active social club with regular events and discounts for retail partners, discounted event tickets and member only activities

What will you be doing?
Leading and developing a high performing team of automotive professionals, you will manage and overall operational performance of the automotive centre in line with the Auto Services strategic plan.

Responsibilities include:

Ownership of the Centre's key performance indicators, including revenue, profitability, quality assurance, compliance managementManagement and monitoring of health, safety and environment compliancePerformance planning and management of staff in accordance with RAC policies and proceduresProviding customer and member service excellenceOptimisation and growth of the existing client baseReview, recommend and implement operational improvements to ensure efficient operationsInventory/stock/equipment managementEscalation points for customer feedbackParticipation in retention, recruitment and selection activities


What are we looking for in you?
You will utilise your previous auto industry experience combined with demonstrated coaching and consultative leadership style and will also maintain:

A sound level of sales and business acumen

Proven experience in growing an existing client base

A high level of both written and verbal communication and relationship management skills

Strong problem solving, conflict resolution and decision-making skills

Well-developed organisational and planning skills, along with an ability to multi-task

Experience coaching and developing staff and creating a highly engaged work culture

We have other current jobs related to this field that you can find below

  • Service Centre Manager

    7 days ago

    Canning Vale, Australia RAC Full time

    Service Centre Manager RAC Auto Services has an opportunity for a Centre Service Manager with experience in the **automotive industry** to join the Auto Services Team in Canning Vale. Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and...

  • Service Centre Manager

    2 weeks ago

    Canning Vale, Western Australia RAC Full time

    Service Centre ManagerRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.What...

  • Service Centre Manager

    1 week ago

    Canning Vale, Australia Royal Automobile Club of WA Full time

    RAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer...

  • Service Centre Manager

    2 weeks ago

    Canning Vale, Western Australia Royal Automobile Club of WA Full time

    RAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. Reporting to the Operations Manager Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. What can we offer you? A...

  • Service Centre Manager

    2 weeks ago

    Canning Vale, Western Australia RAC of WA Full time

    RAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.What can we offer you? A...

  • Service Centre Manager

    2 weeks ago

    Canning Vale, Western Australia RAC WA Full time

    RAC Auto Services has an opening for a Centre Service Manager with expertise in the automotive industry to join the Auto Services Team in Canning Vale.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.What We Offer: Competitive base...

  • Trainee Manager

    3 weeks ago

    Canning Vale, Australia Stratco Full time

    **Join a national leader in Australian Retail & Manufacturing**: - ** Boost your career in the next level with Stratco**: - ** Be part of a dynamic and fast-paced Selling & Customer Service Team** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...

  • Trainee Manager

    4 weeks ago

    Canning Vale, Australia Stratco Full time

    Join a national leader in Australian Retail & Manufacturing Boost your career in the next level with Stratco Be part of a dynamic and fast-paced Selling & Customer Service Team ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing...

  • Trainee Manager

    4 weeks ago

    Canning Vale, Australia Stratco Full time

    Canning ValeJoin a national leader in Australian Retail & ManufacturingBoost your career in the next level with StratcoBe part of a dynamic and fast-paced Selling & Customer Service TeamABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities,...

  • Trainee Manager

    4 weeks ago

    Canning Vale, Australia Stratco Full time

    Join a national leader in Australian Retail & ManufacturingBoost your career in the next level with StratcoBe part of a dynamic and fast-paced Selling & Customer Service Team ABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail...

  • Contact Centre Consultant

    2 weeks ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Our...

  • Gp Rooms Available For Contractor Gps

    2 weeks ago

    Canning Vale, Western Australia Queensgate Medical Centre Full time

    Queensgate Medical Centre – Join our Supportive Medical TeamQueensgate Medical Centre is a state of the art, well established, GP-owned, fully AGPAL accredited Medical Centre in the heart of Canning Vale.We have highly skilled administration and nursing teams dedicated to supporting our GPs in their delivery of exceptional healthcare.We have a strong and...

  • Contact Centre Consultant

    2 weeks ago

    Canning Vale, Western Australia Lite n' Easy Full time

    Introduction:At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.Description:Our focus on quality...

  • Service Advisor

    7 days ago

    Canning Vale, Australia Royal Automobile Club of WA Full time

    RAC Auto Services prides itself on the exceptional standard of work coupled with positive member experiences. We are currently seeking an experienced Service Advisor to join our network of Auto Service centre South of the River. Predominately based in our Canning Vale centre and reporting to the Centre Development Manager. This is a permanent opportunity...

  • Service Advisor

    2 weeks ago

    Canning Vale, Western Australia Royal Automobile Club of WA Full time

    RAC Auto Services prides itself on the exceptional standard of work coupled with positive member experiences. We are currently seeking an experienced Service Advisor to join our network of Auto Service centre South of the River.Predominately based in our Canning Vale centre and reporting to the Centre Development Manager. This is a permanent opportunity for...

  • Contact Centre Consultants

    2 weeks ago

    Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. Our focus on quality and...

  • Caravan Repair/ Service Technician

    2 weeks ago

    Canning Vale, Australia Perth Mobile Caravan Service & Repair Full time

    Caravan and RV service and repair technician required for busy mobile and workshop service company. We require an Industry experienced technician who is customer and quality focussed to deliver high quality repairs. Ability to work unsupervised in a small team, be a self starter and ability to manage their time is crucial. The position will involve and...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you'll:Handle a mix of...

  • Client Services Officer

    2 weeks ago

    Canning Vale, Western Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers working...

  • Client Services Officer

    7 days ago

    Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...