Service Centre Manager
2 weeks ago
RAC Auto Services has an opening for a Centre Service Manager with expertise in the automotive industry to join the Auto Services Team in Canning Vale.
Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.
What We Offer:
- Competitive base salary plus super
- Lucrative quarterly incentive structure
- Yearly travel allowance
- Generous discounts on home, contents, and car insurance, as well as member benefits and free roadside assistance
- In-house Health and Wellness programs and Platinum WorkSafe Certification
- Ongoing development and career progression opportunities
- WA's most active social club with regular events and discounts for retail partners, discounted event tickets, and member-only activities
Responsibilities:
- Ownership of the Centre's key performance indicators, including revenue, profitability, quality assurance, and compliance management
- Management and monitoring of health, safety, and environment compliance
- Performance planning and management of staff in accordance with RAC policies and procedures
- Providing customer and member service excellence
- Optimization and growth of the existing client base
- Review, recommend, and implement operational improvements to ensure efficient operations
- Inventory, stock, and equipment management
- Escalation points for customer feedback
- Participation in retention, recruitment, and selection activities
Key Qualifications:
- Previous auto industry experience combined with coaching and consultative leadership
- Sound level of sales and business acumen
- Proven experience in growing an existing client base
- Strong written and verbal communication skills and relationship management
- Problem-solving, conflict resolution, and decision-making skills
- Organizational and planning skills with the ability to multitask
- Experience in coaching and developing staff to create an engaged work culture
-
Service Centre Manager
2 weeks ago
Canning Vale, Western Australia RAC Full timeService Centre ManagerRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.What...
-
Service Centre Manager
2 weeks ago
Canning Vale, Western Australia Royal Automobile Club of WA Full timeRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. Reporting to the Operations Manager Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. What can we offer you? A...
-
Service Centre Manager
2 weeks ago
Canning Vale, Western Australia RAC of WA Full timeRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale.Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.What can we offer you? A...
-
Gp Rooms Available For Contractor Gps
2 weeks ago
Canning Vale, Western Australia Queensgate Medical Centre Full timeQueensgate Medical Centre – Join our Supportive Medical TeamQueensgate Medical Centre is a state of the art, well established, GP-owned, fully AGPAL accredited Medical Centre in the heart of Canning Vale.We have highly skilled administration and nursing teams dedicated to supporting our GPs in their delivery of exceptional healthcare.We have a strong and...
-
Contact Centre Consultant
2 weeks ago
Canning Vale, Western Australia Lite n' Easy Full timeIntroduction:At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.Description:Our focus on quality...
-
Service Advisor
2 weeks ago
Canning Vale, Western Australia Royal Automobile Club of WA Full timeRAC Auto Services prides itself on the exceptional standard of work coupled with positive member experiences. We are currently seeking an experienced Service Advisor to join our network of Auto Service centre South of the River.Predominately based in our Canning Vale centre and reporting to the Centre Development Manager. This is a permanent opportunity for...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Working as part of this team you'll:Handle a mix of...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers working...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Working as part of this team you'll:Handle a mix of...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients.Join a team of customer service officers working...
-
Customer Service
2 weeks ago
Canning Vale, Western Australia Stratco Full timeInnovator and leader in Australian retailing & manufacturing: Benefit from Stratco training to ensure success:- Full Time OpportunityWith over 70 years' experience in the building and home renovation markets, Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join our team of client services officers and look...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients.Join a team of customer service officers working...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain. We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join a team of customer service officers in a workplace...
-
Client Services Officer
2 weeks ago
Canning Vale, Western Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join our team of client services officers and look...
-
Customer Service Consultant
2 weeks ago
Canning Vale, Western Australia Lite n' Easy Full timeIntroduction:At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.Description:Our focus on quality...
-
Customer Pricing and Services Officer
2 weeks ago
Canning Vale, Western Australia Metcash Full timeWorking within our Australian Liquor Marketers (ALM) business, this position will be responsible for costing queries and data entry to ensure all price and promotion in our system are accurate. You will support the Customer Pricing and Service Manager to oversee tasks in group deal loading, promotion loading, customer level details, credits and other ad hoc...
-
Customer Service Officer
2 weeks ago
Canning Vale, Western Australia New Start Full timeImmediate StartWe are looking for an enthusiastic Customer Care Consultant to join our customer service team based in Canning Vale WA, to provide an exceptional level of service to our growing customer base.Your key responsibilities include, but not limited to:Inform customers of new product range and services where applicable Understanding customer's sales...
-
Customer Service Consultant
2 weeks ago
Canning Vale, Western Australia New Start Australia Full timeCustomer Service Consultant - Aboriginal Identified RoleNew Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future.**This is an Indigenous- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the...
-
Services Manager Wa
2 weeks ago
Canning Vale, Western Australia Metcash Full timeAt Metcash, you're _part of something bigger_. You have all the perks of a small business heart, without missing out on the big business support.Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself,...