Workforce Operations Coordinator

7 months ago

Melbourne, Australia Melbourne and Olympic Parks Full time

About the role

We are looking to welcome a Workforce Operations Coordinator to join our People & Culture Team. 

Reporting to the Workforce Planning & Development Manager, you will play a key role in the planning, delivery and coordination of our event workforce. Our event workforce consists of over 800 customer service, security and operations team members who are the face of our organisation and bring our events to life

Our buzzing precinct operates seven days a week. As such, we structure our team to ensure we provide adequate support to our Venues and the events we host.

This role is permanent, full time and will work a standard working week (5 days) on a flexible basis across Monday – Sunday in line with our event calendar.

This role is an exciting and unique career opportunity for someone looking to kickstart their career in Event Management and/or Human Resource Management.

Here are some of the game-changing things you will have the opportunity to be involved in:

Workforce Scheduling 

Across our five Venues (Rod Laver Arena, AAMI Park, John Cain Arena, Margaret Court Arena and CENTREPIECE) we will roster anywhere between ten and four hundred team members per event depending on what events we are hosting. Add in the Australian Open and this increases to over two thousand for one of the most recognisable and exciting major events in the world.

Event Day Workforce Operations

You will be the face of our Workforce Operations team and will support the delivery of our exciting events by attending event days. It will be your responsibility to ensure our workforce are checked in, have everything they need and are set up to deliver the best service to our customers

Workforce Development Projects

To ensure our workforce are skilled, knowledgeable, equipped, and work-ready there is a lot that goes on behind the scenes. You will be instrumental in supporting key projects such as: recruitment,learning and development, management of equipment, amenities and uniforms, upholding performance standards, and policy and process development.

What you will bring to the role:

You can balance competing demands like a pro

You are detail orientated but also appreciate the importance of keeping your eye on the bigger picture. A fast pace, ‘lots of balls in the air’ kind of environment is one you thrive in – and it is your time management and organisational skills that keep you on track.

You strive to continuously improve

Innately, you are driven to do ‘better.’ You look for better ways of doing things that balance process improvements with an improved guest and workforce experience. From a process perspective – efficiency is your end goal. 

The Customer is at the heart of everything you do

You care deeply about the people experience. Whether it is an Event Manager planning their workforce needs, an event workforce team member managing their upcoming shifts, or a guest coming to see their favourite artist at one of our venues - you consider their experience at every level.

You love little bit of lots of things

In our fast-paced, excitingly complex, and GROWING organisation – no one day is the same. To thrive, you will love jumping into things that might not necessarily be ‘in your job description.’ You seek out these opportunities for your own growth and development.

A bit about us 

Melbourne & Olympic Park (M&OP) is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world class venues.

At M&OP we are passionate about delivering world class customer experiences to every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.

  • Workforce Operations Coordinator

    7 months ago

    Melbourne, Australia Melbourne & Olympic Parks Full time

    **About the role** We are looking to welcome a Workforce Operations Coordinator to join our People & Culture Team. Reporting to the Workforce Planning & Development Manager, you will play a key role in the planning, delivery and coordination of our event workforce. Our event workforce consists of over 800 customer service, security and operations team...

  • Workforce Coordinator

    2 days ago

    Melbourne, Australia Swinburne University of Technology Full time

    We currently have two opportunities available for dedicated individuals to join as Workforce Coordinators and have overall responsibility for coordinating workforce and sessional operations administration across the Schools and Academic Operations Unit in accordance with relevant policies, processes and procedures within the University. Reporting to the...

  • Workforce Coordinator

    3 months ago

    Melbourne, Australia VLine Full time

    Business Unit: **Accessibility** - Function: **Operations** - Job Code: **704867** - Become a key player in shaping and modernising V/Line’s frontline staff rostering processes - 5 x Permanent Full-time positions with work-life Balance - Competitive hourly rate $60.5400 - $64.3800 + 11.5% super + 20% Leave Loading **Are you ready to make a significant...

  • Event Workforce Coordinator Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time

    About the RoleWe are seeking a highly skilled Event Workforce Coordinator Specialist to join our People & Culture Team at Melbourne & Olympic Park. The successful candidate will play a key role in the planning, delivery, and coordination of our event workforce.Key ResponsibilitiesWorkforce Scheduling: Coordinate the scheduling of team members across our five...

  • Workforce Coordinator

    4 months ago

    Melbourne, Australia Encore Global Full time

    Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success. **The Opportunity** Reporting to the Workforce Manager, the...

  • Workforce Coordinator Team Leader

    3 months ago

    Melbourne, Australia VLine Full time

    Business Unit: **Accessibility** - Function: **Operations** - Job Code: **704862** **Workforce Coordinator Team Leader** - Lead the future of rostering at V/Line - Permanent Full-time role with work-life balance. - Competitive hourly rate $74.1719 - $76.0934 + 11.5% super + 17.5% Leave Loading **Are You Ready to Lead Change in Workforce Management?** Join...

  • Workforce Planning Specialist

    6 hours ago

    Melbourne, Australia HOBAN Recruitment Full time

    **About the role** A leader in the university sector, the Student Support Contact Centre is responsible for delivering high-quality, customer-focused frontline administrative services to students at the University. It provides these frontline services in partnership with a wide range of business units from across the university. Services provided include...

  • Aps6 Ict Workforce Coordinator

    7 months ago

    Melbourne City Centre, Australia HAYS Full time

    Temporary relief opportunity leading workforce planning activities, whilst also leading a small team. **Your new company** Based in Melbourne’s Inner suburbs, this government agency is seeking an APS6 ICT Workforce Coordinator to lead recruitment activities, including providing complex recruitment advice, workforce planning and reporting, whilst also...

  • Strategic Workforce Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Claro Aged Care and Disability Services Full time

    Unlock Your Potential in Aged Care and Disability ServicesWe are seeking a highly skilled Strategic Workforce Coordinator to join our team at Claro Aged Care and Disability Services. As a key member of our workforce management team, you will play a vital role in ensuring the delivery of high-quality customer care and solutions to our customers.About the...

  • Operations Coordinator

    8 months ago

    Melbourne, Australia TRS Resourcing Full time

    Immediate Start - Full-Time Position - Expanding Company and Growth Opportunities **Operations Coordinator** TRS Resourcing has been tasked with finding a suitable and experienced Operations Coordinator for our client on a Full-Time basis. The role is responsible for the coordination, general maintenance, supply and installation of transportable kitchens...

  • Coordinator - Nursing and Midwifery Workforce Unit

    7 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Nursing Reference: 51171 Western Health is seeking a highly motivated Registered Nurse or Midwife to join the Nursing and Midwifery Workforce team based at the Williamstown Hospital in a temporary part-time role (up...

  • Coordinator - Nursing and Midwifery Workforce Unit

    7 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Nursing Reference: 50632 **About the Role** Western Health is seeking a highly motivated Registered Nurse or Midwife to join the Nursing and Midwifery Workforce team based at the Williamstown Hospital in a permanent...

  • Rural & Workforce Coordinator (Northern Territory)

    3 months ago

    East Melbourne, Australia The Royal Australian College of General Practitioners (RACGP) Full time

    GP Training Workforce Distribution Northern Territory Full Time, Permanent 27/9/2024 Join a collaborative team dedicated to supporting rural healthcare $102,147 plus super & salary sacrifice, full time permanent opportunity Based in Darwin with opportunities for occasional travel to rural areas About the RACGP The Royal Australian College of General...

  • Medical Workforce Coordinator

    7 months ago

    Melbourne, Australia The Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: The Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management Reference: 25728 - **Ongoing, Full time Position - with a...

  • Workforce Coordinator

    7 months ago

    Melbourne, Australia annecto Full time

    Northern Melbourne, VIC, Australia, 3051 - Permanent Part Time **About our Organisation** Annecto is an independent, not for profit association with community contacts across Australia. Our clients include people with disabilities, older people, families and carers. We connect and build relationships with other stakeholders to help people define their own...

  • Workforce Coordinator

    6 months ago

    North Melbourne, Australia annecto Full time

    Northern Melbourne, VIC, Australia, 3051 - Permanent Full Time **About our Organisation** Annecto is an independent, not for profit association with community contacts across Australia. Our clients include people with disabilities, older people, families and carers. We connect and build relationships with other stakeholders to help people define their own...

  • Workforce Planner

    4 months ago

    Melbourne, Australia nib NZ Full time

    Let’s talk about nib Thrive nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to...

  • Operations Coordinator

    7 months ago

    Melbourne, Australia Symal Infrastructure Full time

    **Make it yours.** Experience the excitement of building a career in an evolving business where people and performance make amazing things happen. **This is Sycle** We offer broad, future-proofing capability in the waste and resource space with a circular economy approach that’s changing the way the industry operates. Sycle is a fully integrated waste...

  • Workforce Coordinator

    6 months ago

    West Melbourne, Australia annecto Full time

    Western Melbourne, VIC, Australia, 3003 - Permanent Full Time **About Our Organisation**: Annecto - is an independent, not for profit association with community contacts across Australia. Our clients include people with disabilities, older people, families and carers. We connect and build relationships with other stakeholders to help people define their own...

  • Operations Coordinator

    4 months ago

    Melbourne, Australia Serco Full time

    **Work options**: Hybrid **Serco is a place where you can grow** Join a team of 12,000+ professionals across APAC and experience a workplace full of opportunity and reward. We provide an inclusive environment that offers flexibility, growth, and benefits to suit your career and personal life, including: - Opportunities for career progression and personal...