People Services Advisor

1 week ago

Belmont, Australia St John WA Full time

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

  • 340,000 people through first aid training, education and engagement,  
  • 362,000 people who received care close to where they live and work,  
  • 410,000 received trusted transport and emergency care when they needed it most. 

The role:

St John WA is currently seeking Human Resources Administration Advisor based in our Belmont office on a permanent full-time basis. Reporting to the People Services Business Partner, you will provide advice and assistance to St John WA management and employees, through the application of administrative process and the provision of general advice to managers, employees and volunteers, interpreted from industrial instruments, policy and procedure. This role is ideal for someone who has a passion for human resources and enjoys working with a variety of stakeholders in a collaborative and fast-paced team.

Some of the responsibilities will include, but not limited to:

  • Support the advisory service to line management and employees in relation to a range of People matters, including interpretation of relevant employee agreements/awards, policies, procedures and legislation and contract development.
  • Provide guidance in the resolution of grievances and complaints within the organisation in relation to collective or individual matters, in accordance with policies, processes and under the direction of the People Services Business Partner.
  • Work with various stakeholders to promote consistent application of the organisation’s standards and expectations to ensure fair and equitable treatment through the application of policies and procedures.
  • Support the People Services team in the coordination of case management for employee matters to ensure compliance with applicable industrial instruments, policies, procedures and statutory provisions to support the resolution of issues.
  • Support process and policy development, compliance and improvement.
  • Conduct termination and exit interview processes.
  • Maintain human resource records and ensure the standard of documentation and associated processes are accessible in appropriate formats. 

Skills and Attributes required:

  • Understanding of employment contracts, awards/agreements, and applicable human resources/industrial relations legislation.
  • Possess a willingness to learn with a can do attitude
  • Ability to build relationships and communicate at all levels across a diverse demographic of stakeholders that ensures successful outcomes.
  • Possess excellent written and verbal communication skills and demonstrated ability to maintain confidentiality at all times
  • Excellent attention to detail with the ability to identify continuous improvement initiatives
  • Ability to work in a fast-paced, high volume environment
  • Completion of or working towards a tertiary qualification in human resources management or other relevant fields(desirable).

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

  • $550 Health and Wellness bonus
  • 17.5% annual leave loading
  • Corporate Uniform
  • Competitive remuneration package
  • Salary packaging options
  • Free emergency ambulance cover
  • Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Jenna Childs – Talent Sourcing Consultant on jenna.childs@stjohnwa.com.au

Applications close on Thursday 3rd October 2024 at 6:00 PM.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John may begin the shortlisting process prior to the closing date.

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