Initial Assessment and Planning Worker

5 months ago


Sunshine, Australia The Salvation Army Full time

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Housing Intake, Assessment and Planning (IAP) service provides rapid crisis intervention and interim support to people who are homeless or at risk of homelessness to access safe, affordable accommodation and prevent their return to the homelessness service system.

The Intake, Assessment and Planning team operates in a manner that is consistent with the aims, objectives and values of The Salvation Army and the guidelines provided by Department of Families, Fairness and Housing.

About the role

We are seeking a values-driven and proactive Initial Assessment and Planning Worker to provide, as part of a team, quality assessment, referral, and housing information to individuals and families who are homeless or at risk of becoming homeless throughout Victoria East.

Reporting to the Team Leader, this is a Max Term (until June 2025), full-time position based in Sunshine, VIC. Salary and conditions are in accordance with the SCHADS Award Level 5.

You will successfully
  • Support implementation of the Homelessness Stream Model of Care that underpins services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.

  • Provide linkages into community supports and programs for clients who are homeless or at risk of homelessness with multiple and complex needs.

  • Work collaboratively within the broader programs of the Salvation Army (TSA) to provide an integrated support response to the target group.

  • Develop support / action or safety plans to respond to the immediate needs, risk, or vulnerabilities of the presenting client.

  • Refer to support, brokerage providers or complete housing applications as deemed necessary.

  • Undertake quality assessments and provide short-term / interim support.

  • Comply with all administrative tasks including data, client records in accordance with KPI’s and Accreditation standards.

  • Use technology and software applications effectively in accordance with task requirements.

You will have
  • A relevant tertiary qualification in social work, welfare or related field or relevant experience.

  • Demonstrated experience and highly developed skills in working with people who have multiple and complex needs.

  • Diploma of Community Services or equivalent or higher.

  • A current Victoria Working with Children Check.

  • The ability to lift 5kg and carry items short distances due to instances where you may be required to take donated items to clients.

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

  • Flexible working conditions 

  • Health, fitness and financial discounts / benefits 

  • Paid parental leave - 12 weeks 

  • Up to 8 weeks leave per year through our purchase leave scheme  

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

  • Purpose driven career which has positive social and sustainable outcomes  

  • Employee Assistance Program - Independent confidential counselling service; 

  • Opportunity for career development; 

  • An inclusive culture of dedicated, passionate and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution  


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