Home Assessing

5 months ago


Sunshine Coast, Australia Youi Pty Ltd Full time

**Home Assessing & Technical Development Manager**

**About the role**

We’re hiring a Home Assessing & Technical Development Manager to join our dynamic team at Youi. This position entails supervising the operational activities of assessing teams throughout QLD and NSW, including the desktop assessing team. Moreover, it involves taking charge of the technical development aspect of assessing, with some participation in claims.

We emphasise continuous employee support through training, coaching, and development to enhance skills and performance, while staying true to our commitment of ensuring no customer is left behind.

The role involves planned monthly travel, with the possibility of short notice travel during significant weather events.

Key priorities:

- Foster strong partnerships with procurement and service providers, prioritising performance and customer satisfaction while analysing for improvement opportunities.
- Assist in managing state expenditures, offering feedback, and identifying efficiency opportunities.
- Uphold Youi's commitment to exceptional service, ensuring quality interactions and repairs.
- Ensure high-quality, safe repairs and customer support throughout the claims process.
- Deliver performance reports and improvement plans, contributing to executive discussions.
- Cultivate a positive workplace, recognising and rewarding performance while fostering trust and collaboration.
- Drive staff engagement, implementing initiatives and fostering feedback channels.
- Support individual development through coaching and training, promoting communication with leadership.
- Maintain compliance with assessing practices and administrative tasks, optimising processes.
- Maximise team output by efficiently managing resources and workloads.

**About you**
- Qualifications in assessing or residential building (preferred).
- Comprehensive knowledge of the home repair industry.
- Understanding of insurance products, contractual legislation, regulatory frameworks, and industry codes across all operational states.
- Proven experience in Home Assessing (8+ years is a general indicator).
- Strong analytical skills and the capacity to generate reports upon request.
- Pragmatic, forward-thinking leadership abilities to manage the impacts of workload pressure on themselves and their team.
- Outstanding interpersonal skills, encompassing people-oriented communication, collaboration, and support.

**How to apply**

Youi does not accept any CVs submitted by agencies without prior request.

Bec Sparkes
Talent Acquisition Partner

**About Youi**

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that makes us truly stand out. Our company values reflect this - we are a dynamic, human-focused, honest, and passionate team who is dedicated to providing awesome service to our customers.

We recognise and value the contributions of each team member to our culture and success. At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

If you want a career that lets you, be you, and rewards you for your contribution, Think Youi.


  • Home Care Worker

    2 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **_Be rewarded with more than just your pay when you work with us, as a Right at Home team member, you will be eligible for our Right about You! rewards program, this program gives you FREE access to fitness, financial, mindfulness and nutritional programs as well as CASH BACK and DISCOUNTS at over 400 stores including groceries and petrol...


  • Sunshine, Australia Auto & General Insurance Full time

    **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The...

  • Home Care Worker

    5 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **Job description**: **_Be rewarded with more than just your pay when you work with us, as a Right at Home team member, you will be eligible for our Right about You! rewards program, this program gives you FREE access to fitness, financial, mindfulness and nutritional programs as well as CASH BACK and DISCOUNTS at over 400 stores including...


  • Sunshine Coast, Australia Queensland Health Full time

    Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north. The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and...


  • Sunshine, Australia Auto & General Insurance Full time

    **The role** The Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them. Working at the helm of a Sunshine-based team, the Desktop...


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to determine suitable lending...


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to determine suitable lending...


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to determine suitable lending...

  • Care Coordinator

    5 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **About Right at Home Sunshine Coast** Right at Home Sunshine Coast provides high quality in-home care and assistance to our valued clients in the Sunshine Coast and Noosa region's. Our mission to improve the quality of life for those we serve. We provide care to those in aged care, post-operative care and people living with disabilities....


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to help them navigate the home lending...


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to help them navigate the home lending...


  • Sunshine Coast, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will be responsible for providing expert advice and support to customers to help them achieve their home buying dreams.Key ResponsibilitiesProvide personalized support and guidance to customers to determine suitable lending...


  • Sunshine Coast, Australia HAYS Full time

    Mortgage Credit Verification - Pre Assessment - Full Time Permanent - Sunshine Coast -WFH Flex - $65k - $70k **Your new company** This company provides outsourced professional services for leading Banks and other Financial Service organisations, operating on a global scale, with existing operations in Australia. **Your new role** - Full time, Permanent...

  • Care Coordinator

    2 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **ABOUT US** Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve. With three thriving franchises in Queensland servicing the Sunshine Coast, Gympie and Moreton Bay regions. **ABOUT THE ROLE** We are looking for exceptional Care Coordinators...

  • Care Coordinator

    2 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **ABOUT US** Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve. With three thriving franchises in Queensland servicing the Sunshine Coast, Gympie and Moreton Bay regions. **ABOUT THE ROLE** We are looking for exceptional Care Coordinators...


  • Sunshine, Australia Auto & General Insurance Full time

    **About the Role** The Assessing Support Officer is responsible for administrative tasks and activities related to all components of the claim, are well-prepared for the assessment of a damaged vehicle. In this role, you will play a vital part in ensuring a smooth and efficient assessment process thereby reducing claims duration and positively contributing...


  • Sunshine, Australia Auto & General Full time

    About us Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance...


  • Sunshine, Australia Auto & General Full time

    About the Role The Assessing Support Officer is responsible for administrative tasks and activities related to all components of the claim, are well-prepared for the assessment of a damaged vehicle. In this role, you will play a vital part in ensuring a smooth and efficient assessment process thereby reducing claims duration and positively contributing to...

  • Personal Care Worker

    4 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **Job description**: **_Be rewarded with more than just your pay when you work with us, as a Right at Home team member, you will be eligible for our Right about You! rewards program, this program gives you FREE access to fitness, financial, mindfulness and nutritional programs as well as CASH BACK and DISCOUNTS at over 400 stores including...

  • Companion Carer

    5 months ago


    Sunshine Coast, Australia Right at Home Full time

    **Description**: **_Be rewarded with more than just your pay when you work with us, as a Right at Home team member, you will be eligible for our Right about You! rewards program, this program gives you FREE access to fitness, financial, mindfulness and nutritional programs as well as CASH BACK and DISCOUNTS at over 400 stores including groceries and petrol...