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Sales Coordinator

2 months ago

Southbank, Australia Crown Resorts Full time

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

Crown Gifts is curated with a luxury collection of Crown exclusive products, including bedding, homewares, candles, gift sets and gift cards. The Sales Coordinator is the first point of contact of Crown Gifts - delivering a high standard of customer service, store presentation and merchandise display.

We’re seeking an experienced and enthusiastic individual to join the Crown Gifts team. 

In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:

  • Deliver a high level of quality customer service and effectively handle customer complaints. 
  • Process and pack online and instore Gift Card orders and merchandise purchases.
  • Provide detailed knowledge of Crown’s packages, promotions and stock.

About you

You’ll bring the following:

  • Previous experience in a similar retail or customer service position.
  • Excellent communication skills and exceptional grooming standards to meet 5 star expectations.
  • Confidence and proficiency in Microsoft Office.