Senior Collection Officer

5 months ago

Sydney, Australia S2M Digital Recruitment Full time

About Us: Join a pioneering fin-tech company that is transforming the commercial debt recovery landscape. We leverage cutting-edge technology and innovative strategies to streamline and enhance the debt recovery process for our clients. We are currently seeking a highly skilled and motivated Senior Collection Officer to join our dynamic team in Sydney.
Key Responsibilities:

  • Manage and oversee the commercial debt recovery process, ensuring efficiency and compliance with industry standards.
  • Utilize Salesforce to track and manage collections activities, ensuring accurate and up-to-date records.
  • Develop and implement strategies for improving collections performance and reducing delinquency rates.
  • Engage with clients and stakeholders to negotiate payment plans and resolve outstanding debts.
  • Analyze data to identify trends and areas for improvement within the collections process.
  • Collaborate with internal teams to streamline processes and enhance overall operational efficiency.
  • Provide mentorship and guidance to junior collections staff, fostering a collaborative and high-performing team environment.

Requirements:

  • Minimum of 3+ years of experience in a collections role, with a strong focus on commercial debt recovery.
  • Proven expertise in using Salesforce for collections management and data analysis.
  • Exceptional communication and negotiation skills, with the ability to handle complex client interactions professionally.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and deadlines effectively.
  • Experience in the fin-tech industry is highly desirable.
  • Bachelor’s degree in finance, business administration, or a related field is preferred.

Why Join Us:

  • Competitive salary and benefits package.
  • Opportunity to work with a leading fin-tech company at the forefront of innovation.
  • Collaborative and supportive team environment.
  • Professional development opportunities and career growth.
  • Convenient Sydney location with modern office facilities.

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