Sales Engineer

Found in: Talent AU C2 - 2 weeks ago


Sydney, Australia Pendo.io Full time

Responsibilities

 
  • Sell the product
  • Be the expert that articulates Pendo capabilities in the context of customer needs and value
  • Manage and lead proof of concept evaluations
  • Interact directly with prospects to address any technical questions and represent the technical expertise of Pendo’s Engineering and Success teams
  • Provide training for demonstrating existing and new features
  • Contribute reusable assets such as demo sites and scripts, competitive material, and Proof of Value (POV) assets
  • Perform Pendo installations, build and troubleshoot Pendo Guides
  • Track and raise feature requests
  • Provide feedback to product, engineering and marketing teams at Pendo based on market need

Minimum Qualifications  

  • Minimum of two (2) years of PreSales experience
  • Bachelor’s degree and/or coding academy in a related field
  • Excellent interpersonal, communication, persuasion, presentation and writing skills
  • Experience scoping, managing and executing customer pilots, projects, and/or Proof of Concepts
  • Hands-on experience with client-side web technologies (HTML/CSS/Javascript) and troubleshooting techniques, or similar experience with mobile technologies
  • Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution
  • Superior solution scoping abilities, using our existing solution and influencing new product development
  • Must be willing to work in a fast paced environment with multiple roles
  • Passion, people skills and ability to collaborate with a team of sales professionals you support

Preferred Qualifications  

  • In-depth knowledge of Product Management as an industry
  • Experience working in SaaS


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