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Other (Engineering) - The Recruitment Company
4 months ago
Working with a small globally dispersed team, use your experience of enterprise Network, Operations for P1 & P2 Incident & Change management to inform your vendor management and relationship decisions, implement projects and find creative solutions to improve efficiencies and services.
Job Purpose
- Provision of business, process and technical expertise for the delivery of Network Operations, Network Event Monitoring, managing 3rd parties and Vendors
- Continuous improvement and assurance of a stable, reliable and cost-efficient Network
- Implementation of customer satisfaction objectives in Service Delivery
- Continuous collaboration with all other teams on the Network services integration
Experience
- Managed and controlled service providers to deliver the sourced services according to agreed SLAs / OLAs
- Have implemented strategy within Network Operations within large Networks
- Have proven experience in being responsible for stable, efficient and effective service delivery operations for the Network
- Experienced with reporting on budgets
- Proven comprehensive network operations support where you have maintained, administered and enhanced Network solutions.
- Experienced in Network Event Monitoring and Incident Response: Log management, event monitoring and correlation with incident response
- Across change management procedures. Review, approve and follow up the Network changes.
- Have previously optimized and worked on continuous improvement to service delivery of Network Services support (cost, quality, time)
- Any FCMG skills highly desirable
Technical Skills
- Knowledge and experience of networks and platforms of CCEP ideally one or some of the following; (Cisco, Palo Alto, Infoblox, F5,Checkpoint)
- CCNP or CCNA certification
- Ideally ITIL Certified
- Excellent communication skills able to talk across all levels of the business
Note
- This role has occasional travel interstate and oversea for conferences
- Some after hours support required and for meetings with international branches
Benefits
- Join a well recognized International Brand in the beverages industry that offers long term security
- Annual Bonus Plan up to 10% approx.
- Employee share purchase program
- Purchase Leave Program
- Hybrid Working
- Volunteering days
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