Insights Director

3 weeks ago


Sydney, Australia RFI Global Full time

Position: Insights Director  

Reports to: Product Director

Business Unit: AUNZ analyst team  

Location: Sydney

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for Insights Director with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior role within our Product team, focused on serving our financial services clients in Australia and New Zealand. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team.

Key Responsibilities

  • Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness
  • Maintaining a deep understanding of clients’ strategic priorities and demonstrating this understanding in your dealings with clients
  • Reviewing and providing feedback on the work of more junior members of the team, ensuring feedback is understood and acted upon, ensuring continual advancement in the quality of team output
  • Executing on product or process initiatives that aim to enhance client experience, maximise efficiency and margin
  • Identifying and executing upon opportunities to advance our product coverage in response to client needs and market dynamics
  • Working closely with Senior Resourcing Manager to ensure resources are utilised effectively and forward planning is undertaken
  • Working closely with Sales and Client Success teams in the acquisition of new clients and servicing of existing ones
  • Identifying and implementing innovative research approaches and methodologies
  • Cascading subject matter expertise through the analyst team and broader business
  • Leading training sessions and implementing ongoing internal training programs and knowledge sharing
  • Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

 

Requirements

  • Experience in a research agency environment or research role.
  • Experience working with banks / financial services providers.
  • An ability to focus on client service above all else.
  • Experience of using data and research to deliver actionable insights.
  • Experience managing primary research from the design stage through delivery.
  • Experience managing of external panel suppliers.
  • Experience presenting research and insights to clients at a senior management level.
  • A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
  • The ability to lead, engage and drive a high performing team.
  • The ability to work and communicate effectively.
  • Experience of using data/research software such as SPSS and Q.
  • Excellent leadership and organisational skills.
  • The ability to challenge the status quo and think outside the box.

Benefits

  • Competitive salary
  • Discretionary Bonus
  • Opportunity to work with a global team in a fast paced, fast growth business
  • Hybrid working
  • 25 Days Holiday
  • 2 Days Charity Leave
  • Birthday Leave
  • Social Events


  • Sydney, Australia Tinybeans Full time

    Tinybeans (ASX: TNY) is a leading private photo-sharing app that connects families and turns moments into memories. We’re loved and trusted by millions of parents and families around the world since our founding in 2012, which is why we’ve got more than 150,000 5-star reviews in the Apple App and Google Play stores and users in almost every country in...


  • Sydney, Australia Onset Group Full time

    Job Description Are you ready to shape the future of shopper insights and drive transformative strategies for major suppliers and retailers across ANZ? As a Senior Insights Manager, you'll play a pivotal role in sculpting the landscape of shopper behavior, leveraging your commercial acumen, project leadership and actionable insights to drive client...


  • Sydney, Australia Ebiquity Full time

    Ebiquity is the world leader in media investment analysis. We harness the power of data to provide independent, fact-based advice, enabling brand owners to perfect media investment decisions and improve business outcomes. We are a data-driven solutions company helping brand owners drive efficiency and effectiveness from their media spend, eliminating...

  • Insights Manager

    3 weeks ago


    Sydney, Australia RFI Global Full time

    Are you passionate about transforming data into actionable insights? Do you thrive in a dynamic environment where your strategic thinking and analytical skills can drive impactful decision-making? If so, we have the perfect opportunity for you!Position: Insights Manager Reports to: Product Director Business Unit: AUNZ analyst team  Location: SydneyThe...

  • Insights Analyst

    1 day ago


    Sydney, Australia Optus Full time

    **Insights Analyst - amaysim**: **Date**:27 Aug 2023 **Location**: Sydney amaysim HQ (ACS), Australia **Company**:Singtel Group At amaysim, it’s not just the customers that get all the Big Love - we make sure our people feel it too! Our people are the staple of our culture and everything we do is driven by our four key values, with empathy at the heart...

  • Strategy Director

    3 weeks ago


    Sydney, Australia Firesoft People Full time

    Job Title: Strategy Director / Head of StrategyLocation: SydneySalary: upto $200k package Overview: We are partnered with a leading Australian advertising agency that specialises in customer experience and branding. We are seeking a highly experienced and innovative Strategy Director to join our team in Sydney. As the Strategy Director, you will be...

  • Manager, Insights

    7 days ago


    Sydney, Australia Optus Full time

    **Manager, Insights & Data Platforms**: **Date**:09-Mar-2023 **Location**: Sydney (Macquarie Park HQ), Australia **Company**:Singtel Group **Manager, Insights & Data Platforms** *** **About the role** Optus is seeking a **Manager, Insights & Data Platforms** to join our Go-to-Market team. This team is accountable for a number of areas, unified by driving...

  • Associate Director

    8 hours ago


    Sydney, Australia Design & Build Recruitment Full time

    Be part of an established & reputable company - Great opportunity to take the next step in your career - Competitive salary package **Our Client**: Our client is a renowned consultancy specializing in Quantity Surveying, Building Consultancy, Project Management, and a range of related services. With a proven track record and a commitment to innovation, they...


  • Sydney, Australia RGA Careers Page Full time

    **Associate Strategy Director** Our Strategists and Planners work closely with media and analytics to create impactful, integrated, and measurable strategic platforms. They're thought leaders who find the best approach to clearly present data that drives innovation. They uncover cultural insights that surface opportunities and meaning for brands, and create...

  • Associate Director

    1 day ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Associate Director - Commodities, Trade and Carbon **REQ204284 Associate Director - Commodities, Trade and Carbon** **Do work that matters**: Institutional Banking and Markets (IB&M) is responsible for managing the Group's relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising,...


  • Sydney, Australia Bluefin Resources Full time

    Be a part of the Visitor Economy 2030 Strategy - Government Client Side Opportunity - Sydney CBD - Hybrid Working - $134,000-$140,000 + Super **Associate Research Director - Tourism** - Be a part of the Visitor Economy 2030 Strategy - Government Client Side Opportunity - Sydney CBD - Hybrid Working - $134,000-$140,000 + Super **About the company** This...


  • Sydney, Australia Vertex Full time

    Job DescriptionGeneral Summary:The Associate Director, Sales is responsible for leading the Country's Key Account team and for improving all commercial processes and tools, in particular launch and key account excellence. The role will lead a team of experienced high performing key account managers dedicated to bringing a pipeline of new medicines to CF. The...


  • Sydney, Australia Morningstar, Inc. Full time

    Director/Associate Director, Manager Research - Join a diverse community of great people who support their peers and their communities. - We give our employees opportunities to grow from early career to experienced hires-and you can build a career that matters at Morningstar. - We support personal and professional development through a variety of programs,...

  • Associate Director

    1 day ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    **REQ204284 Associate Director - Commodities, Trade and Carbon** **Do work that matters**: Institutional Banking and Markets (IB&M) is responsible for managing the Group's relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and...

  • Associate Director

    3 days ago


    Sydney, Australia Westpac Banking Corporation Full time

    Associate Director / Director, Natural Resources Analyst - CIB **How will I help?** An excellent opportunity has arisen for a dedicated, and enthusiastic person with solid analysis and interpersonal skills to join Westpac Institutional Bank in the Customer Insights & Analytics team in Perth / Sydney / Brisbane / Melbourne focusing on corporate and...


  • Sydney, Australia Havas Media AG Full time

    Digital Account Director This is a fantastic opportunity for you to join Havas Media Australia as a Digital Account Director and be part of the growing team in a collaborative, innovative and supportive media agency. As our newest Digital Account Director, you will work closely with the Group Business Director to provide leadership, direction and...


  • Sydney, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Director/ Executive Director- Institutional Property Group, NSW Director/ Executive Director- Institutional Property Group, NSW Req ID: Department: Insto Relationship Aus Property & Health Division: Institutional Location: Sydney About the role At ANZ, our purpose is to shape a world where people and communities thrive. We’re making this happen by...

  • Art Director

    1 day ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    An exciting in-house opportunity for an experienced Art Director - You are a creative thinker that inspires and influence people through your work - A varied role with bank wide exposure across all lines of business **See yourself in our team** CommBank is a leading provider of integrated financial services, employing more than 52,000 people globally....


  • North Sydney, Australia Royal Caribbean Group Full time

    Celebrity Cruises is looking for a Commercial Marketing Director to join our Australian team! The Commercial Marketing Director is responsible the growth and management of the brand’s awareness, preference, and lead generation actions amongst trade, media, and consumers in Australia and New Zealand to achieve the region’s commercial commitments to...


  • Sydney, Australia Versent Full time

    The key purpose of the Principal Solution Architect (PSA) is delivering executive level advisory & architecture design services where you will run discovery engagement to understand strategic client needs and technical requirements, define enterprise data strategies and shape solution approaches to deliver these strategies at scale. This will be achieved...