Insights Analyst

2 weeks ago


Sydney, Australia Optus Full time

**Insights Analyst - amaysim**:
**Date**:27 Aug 2023

**Location**: Sydney amaysim HQ (ACS), Australia

**Company**:Singtel Group

At amaysim, it’s not just the customers that get all the Big Love - we make sure our people feel it too Our people are the staple of our culture and everything we do is driven by our four key values, with empathy at the heart of it all. We work hard and have fun in the process and are always looking at new ways to innovate and inspire whilst remaining true to our roots.

**Your day in the life of an Insights Analyst at amaysim**:
You will play a crucial role in analyzing complex data sets and transforming them into practical insights. Your expertise will be vital in understanding customer behavior, market trends, and operational performance, enabling the company to make informed and strategic decisions to enhance customer experience, optimize operations, and drive revenue growth. You will collaborate with cross-functional teams, including Marketing, Product Development, Customer Service, and Finance, to ensure that data-driven insights are applied to improve overall business performance

You will be supporting across all areas of the Data Analytics function at amaysim, including - but not limited to - Senior Leadership team query response, Director query support, future team management, coaching and mentoring others.

This role would suit someone who has worked with sales and marketing teams in the past, with a strong analytical mentality, consulting, client management experience who can coming up with ideas to answer the challenges coming from our customers.

**What makes you perfect for the role?**:

- Proven experience in Data Analytics, particularly in an organisation that has a subscription customer base and digital marketing optimisation or with a supplier that works with such a client
- Degree qualified in a relevant field, e.g., Statistics, IT, Commerce, Operational Research, Marketing
- Data Wrangling: demonstrated experience in end-to-end data analysis solution
- Machine learning techniques: Clustering, Predictive modelling, Bayesian analysis or similar
- Advanced programming in SQL
- Machine learning Languages: Python, R or similar
- Audience Management tools: Adobe Audience Manager
- MS Office skills (Excel, Word, PowerPoint in particular)
- Cloud Data warehousing: snowflake, Google Big Query or similar
- Sophisticated reporting and dashboard experience (Tableau, Power BI or similar)
- External data sources: Experian, Quantcast or similar
- Workflow-driven analytics experience (Alteryx or similar)
- Digital Marketing analytics experience using Google Analytics or similar
- Agile training / experience
- Be curious
- Attention to detail
- Innovative attitude - question the status quo and come up with new ideas and ways of working

**The good stuff...**:
We're a highly collaborative workplace, andwhen you join amasyim you also join the Optus family. We offer a range of perks such as:

- Discounts to Optus/amaysim products and services, and to over 400 retailers Australia wide
- Ongoing training, mentoring and focus on development opportunities
- Hybrid ways of working
- Competitive salary
- Vibrant amaysim culture

**So, why amaysim?**:
Who says you can’t fall in love with your telco With over 1 million happy customers and a ton of amazing awards in the pool room, we’re certainly feelin’ the love. Because at amaysim, that’s what we’re all about. Big Love to be precise. It starts with our great value little SIM, but it extends way beyond that.



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