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Solution Consultant

2 months ago

Parkville, Australia University of Melbourne Full time

About the Role


This is an exciting opportunity for a talented Solutions Consultant who will engage with university user groups to raise awareness of IT services and provide consultancy for complex technical needs. It involves Initiative Management, Solution Consulting, and Stakeholder Relationship Management while working closely with Business Analysts, Solution Architects, and other stakeholders.

Your responsibilities will include:

To actively collaborate with all University IT teams to build strong working relationships and gain a deep understanding of the services they offer. Take ownership of understanding client needs, gathering data, conducting analysis, and guiding delivery teams to resolve issues.  Keep a comprehensive and deep understanding of the University’s IT services, technology strategies, and roadmaps. 


Who we are looking for
We’re looking for people who are confident in engaging with all IT teams across the University to establish strong working relationships and gain a deep understanding of the services they provide.

You will also have:

Relevant tertiary qualifications in information systems, computer science or engineering to at least Bachelor level, or a combination of at least 10 years’ equivalent mix of education and relevant experience. A wide range of knowledge and experience of IT technologies and trends, including virtualization, networks, storage, hardware, and security.  Proven experience in managing large-scale, cross-organisational initiatives involving multiple stakeholders in complex technical environments. A proven ability to apply an analytical approach to problem solving. 

For further information regarding responsibilities and requirements please refer to the attached PD.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

What we offer you
 In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.