Village Manager
2 months ago
About RetireAustralia
Since 2006, RetireAustralia has supported residents to lead secure, independent and fulfilled lives within the communities they choose to call home. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians.
We are one of the largest privately-owned retirement village owners, operators and developers in Australia. Our portfolio is comprised of unique retirement communities located across New South Wales, Queensland and South Australia.
In recent years, we have cultivated our development expertise, extended several existing communities and are planning and developing new purpose-built communities in areas with high demand for quality senior living.
About the Position
This is an exciting opportunity for a passionate Village Manager with an exceptional track record ready for the next challenge to lead our Bartonvale Lodge Retirement Village located in the inner-north Adelaide suburb of Enfield.
Your role will be pivotal in implementing RetireAustralia’s purpose of enabling residents to maintain the life they choose within their own home for as long as possible.
As the ‘Mayor of the Village’, you will proactively take responsibility for overseeing the day-to-day operations of the village, ensuring that it runs smoothly and efficiently, while delivering high-quality services to our residents. Your duties will include but not limited to:
• Overall management of the retirement village, including financial management, staff management, and ensuring compliance with all relevant regulations and standards.
• Develop and maintain relationships with residents, their families, and the wider community.
• Provide exceptional customer service to residents, families, and other stakeholders.
• Oversee the recruitment, training, and management of staff, ensuring a high standard of service is delivered at all times.
• Implement policies and procedures to ensure the safety and well-being of residents.
• Work collaboratively with the wider management team to ensure the successful operation of the village.
Essential Criteria
As part of the application process, you will be required to provide a National Police Check, proof of right to work in Australia, First Aid & CPR Certificate (or ability to obtain), participate in pre-employment assessment, verification of identification and qualifications.
• Proven experience in retirement village or similar such as hotel management.
• Strong financial management skills
• Excellent interpersonal and communication skills
• Demonstrated ability to lead and manage a team
• Strong working knowledge of the Retirement Villages Act (or willingness to quickly ascertain), and other relevant regulations and standards, including health and safety.
• A relevant qualification in Business or Retirement Living is highly desirable.
To take the next step in your career click 'APPLY NOW' to complete our online application.
Applications will be considered as they are received, and interviews will be arranged accordingly.
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