Invoicing Customer Service Representative
4 weeks ago
Join Our Purpose - Feeding the Future
Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.
Trouw Nutrition is looking for a Invoicing Customer Service Representative to join our team in St.Marys, ON. We are looking for someone who is passionate about Customer Service, able to participate in the sales development and the smooth running of the location and handle daily invoicing duties. We count on your keen experience to work closely with logistics and manufacturing, ensuring timely order placement, adhering to scheduling requirements, and constantly delivering a high standard of service. You will also focus on building and nurturing customer relationships.
About The Role: Exceptional support and customer solutions.
Responsibilities:
- Deal with our customers questions, requests and concerns regarding different animal feeds.
- Perform the invoicing process daily and perform daily reports to ensure on time invoices.
- Perform monthly account reconciliations, specific to grain bank
- Monitor customer accounts for invoicing irregularities and ensure high levels of customer satisfaction through excellent service and propose innovative ideas
- Must be able to work on various month end invoicing closing duties including overtime if month end falls on a weekend or holiday.
- Oversee Direct & Pet food shipment as required
Skills and Expertise
Qualifications:
- Post-secondary education with an emphasis on Finance/Accounting;
- Ability to work in and contribute to a team environment;
- Ability to work independently with minimal supervision with a Strong focus on accuracy and attention to detail.
- Customer management and strong organizational skills
- Proven ability to multi-task in a fast-paced environment
- High level of computer competency including knowledge of Microsoft Office applications, excel knowledge is a must
Expectation from the Role:
- Work directly with our clients. The client base may include a variety of customers, from independent clients as distributors to individual farmers, and customers covered by a key account.
- Collaboration, good organizational and communication skills (written and verbal), high learning capacity, high level of integrity and influencing skills, acts like an owner / entrepreneurial, focus on continuous improvement, team oriented, show respect, coachable
Why you Will Love Working with Us:
Global Benefits:
- Be part of our sustainable mission with opportunities to grow within Nutreco, Skretting, Trouw Nutrition and the broader SHV group
- Embrace our culture of diversity and inclusion, where we respect and value everyone
Local Benefits:
- Medical/Dental/Vision/HSA benefits that start on Day 1
- Maternal top-up and Tuition Reimbursement
- 15 vacation days
Next Steps:
We value a seamless candidate experience and will review your application within five (5) business days. We appreciate your interest in joining our mission to innovate and sustainably shape the future of food production. We thank you for choosing a career with us and sharing your ambition to “Feed the Future
Final candidates who are being considered for the position will be required to undergo a criminal background check.
Please note that candidates applying for Canadian job openings must be authorized to work in Canada without sponsorship.
We are committed to employment equity, and we encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities and members of visible minorities.
Our corporate values FEED your career: Passion | Inclusivity | Integrity | Trust | Curiosity. These values are engrained into our core and shape everything we do.
#SPTN
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