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Customer Service Representative

1 month ago

St Marys, South Australia Corinthian Doors Full time
About Our Organisation

Corinthian Doors is a leading manufacturer of timber doors, renowned for its quality, innovation, and design. Our commitment to excellence has taken us globally, securing a strong reputation.

About Our Opportunity

This role offers a unique chance to be part of a close-knit team that strives for exceptional customer service. As a Customer Service Representative, you will support customers and the sales team, working collaboratively to deliver outstanding results.

About the Role
  • Schedule deliveries and assist with showroom enquiries as needed.
  • Cover reception duties during breaks when required.
  • Troubleshoot solutions to enhance the customer experience.
About You

We seek a customer-focused individual with experience in customer service and administration. You should possess the ability to think laterally, be well-organized, and have excellent communication skills. Additionally, you will bring:

  • Quick learning ability with our in-house CRM system.
  • Effective time management and multitasking skills.
  • Outstanding customer service and communication skills.
What's On Offer

We provide comprehensive training and ongoing support. Once you've completed your initial training, you'll have the option to work from home one day a fortnight. This role offers:

  • A permanent full-time position, Monday to Friday, 8.00am - 4.30pm.
  • On-site secure parking.
  • Generous discounts on our extensive range of products.
  • The ability to schedule leave every year over the Christmas period.
  • An additional paid day's leave on your birthday, even if it falls on the weekend.
  • Flare benefits program - salary packaging, discounts, and premium perks.
  • Employee Referral Program rewards.
  • Opportunities to cross-train, enhance your skills, and advance your career.
  • Employee Assistance Program access.