Customer Service Representative
4 weeks ago
About Our Opportunity
As a Customer Service Representative at Corinthian Doors, you will be an integral part of our team, supporting customers with enquiries and the sales team. You will join a professional, close-knit team who strive to provide an exceptional level of customer service.
This role involves a variety of tasks, including:
- scheduling of deliveries
- assisting with showroom enquiries when required
- covering reception duties during breaks when required
- troubleshooting solutions to improve the customer experience
About You
We are looking for a well-organised team player who is pragmatic in their approach to providing quality customer service and who appreciates the importance of getting the details right. You will have customer service and/or administration experience, with the capability of lateral thinking when resolving problems that arise. You will also be able to quickly gain competency with our in-house CRM system, multitask & manage time effectively with competing priorities, and possess outstanding communication and customer service skills.
What's On Offer
We will provide you with the required training and continued support from an experienced team. Once you have completed your initial training and are confident in the role, you will have the option of working from home one day a fortnight. You will enjoy a permanent full-time role, Monday to Friday - 8.00am - 4.30pm, on-site secure parking, generous discounts on our extensive range of products, and additional benefits.
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