Operations Control Centre Duty Manager

4 days ago

Brisbane Airport, Australia Alliance Airlines Full time
  • Be part of a dynamic team dedicated to excellence in aviation
  • Rewarding Career Opportunity
  • Join Australia's Fastest Growing Airline

Alliance Airlines, Australia's leading charter airline, is experiencing significant growth and we are actively seeking Operations Control Centre Duty Manager to join our Operations Control Centre (OCC) team.

Who is Alliance Airlines?

Alliance is Australasia's leading aviation provider, serving mining, energy, and government sectors with over 1,500 staff. Unique in owning its entire fleet, including 37 Fokker 70/100 and 44 Embraer E190 aircraft, Alliance holds top industry certifications like IATA's IOSA and the "BARS Gold" status. With operational bases across Australia, this locally owned company delivers world-class performance, setting the gold standard in safety and reliability.

What's the Role on Offer?

Reporting to the Operations Manager, the OCC Duty Manager will oversee the day-to-day management of the Operations Control Centre Team, based at the Head Office near Brisbane Airport. In this role, you will be responsible for managing the network schedule, identifying potential disruption events, and developing proactive plans for implementation as needed.

You will provide leadership and guidance to ensure operations achieve the highest levels of efficiency while maintaining professional communication with all stakeholders, both internal and external to Alliance. Your expertise will be essential in navigating challenges and enhancing overall operational performance.

  • Delivery of the Airline Schedule by the OCC Team
  • Management of Published Flight crew and Cabin crew Rosters
  • Actively monitoring and optimising the airline schedule, to minimise airline disruption and maximise On Time Performance (OTP)
  • Leading the recovery from significant disrupt events, ensuring the optimal outcomes for clients and guests and safely delivering on expectations.
  • Provide mentoring and guidance to Operations Control Centre team in the event of operational issues arising.
  • The OCC Duty Manager may be required to work 24 x 7 shift work.

What’s in it for me?

  • Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment Get more money in your back pocket
  • Salary Packaging – Another option to get more money into your back pocket
  • Discounted Qantas Club memberships
  • Discounted tickets to REDS (QRU) Games and merchandise
  • Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine

Our ideal candidate has a proven track record of managing teams in a fast-paced operational environment. With strong leadership skills, you excel at fostering teamwork and effective communication among diverse stakeholders. You are agile and adaptable, navigating challenges with composure and clarity while ensuring seamless operations. As a self-motivated and solution-focused professional, you are committed to driving growth and maintaining the highest standards of operational excellence.

  • Educated to Degree level in Business, Aviation Management or Aviation related discipline (desirable).
  • 5 years or more experience within Airline Network Operations (highly desirable).
  • Demonstrated ability to provide leadership and guidance with a strong focus on teamwork and personnel management.
  • Experience with managing operations control and crew management systems and understanding of associated data flows.
  • Experience understanding/experience in Crew Resource Management, Rostering and the application of legislation and industrial agreements relating to crew.
  • Well-developed communication and negotiation skills and the ability to foster and develop relationships with internal and external stakeholders.
  • Ability to work under intense time pressures, often with conflicting priorities.

Does this sound like you?

If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Louise will speak to you shortly.

At Alliance Airways we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.

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