![Seed Heritage](https://media.trabajo.org/img/noimg.jpg)
Digital & Ecommerce Manager
1 week ago
This role will be responsible for ensuring the smooth operation of our online business and delivering outstanding customer experiences across all digital touchpoints.
THE ROLE:
Lead day-to-day operations of digital channels, ensuring alignment with marketing and product plans. Test, configure, and implement web assets, content, and promotions on schedule. Ensure order fulfillment SLAs and delivery quality with Group Digital and Supply Chain teams. Measure and monitor channel performance, presenting trade results and recommendations. Manage expenses against the digital P&L. Identify opportunities to enhance sales, profitability, and customer experience. Resolve issues, maintain service levels, and standards. Use data and analytics for improvement and strategic opportunities. Execute digital marketing strategies across paid channels. On-site role 5-days per week, based in our St Kilda Road offices. THE IDEAL CANDIDATE:
Minimum 5 years’ experience operating an ecommerce business
and digital marketing channels. Relevant tertiary qualifications in Commerce, Business, or
Information Technology Well-developed communication, time management, analytical, and stakeholder management skills High attention to detail and problem-solving abilities Ability to work in a high pressure and fast paced environment
whilst maintaining composure. Exemplary understanding and knowledge of ecommerce,
marketing, and retail Understanding of web design and UX standards WHY JOIN THE SEED HERITAGE TEAM?
Up to 50% off new season Seed Heritage product Generous discounts across all Brandbank Brands Supportive team culture and environment Opportunity to work for an iconic Australian retailer Employee Referral Program – be rewarded for referring great new people to our team
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