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Key Account Aftersales Rep

1 month ago

Perth, Australia Penske Full time

Job Description

A fantastic full time, permanent role has come up for a Key Account Aftersales Representative to join our Hazelmere Team.

In this role you will:

  • Drive customer loyalty with a dedicated focus on key accounts.
  • Manage the parts function (and extended offerings) of the relevant business entity's profitably and to service the parts needs of the company and Retail Customers by delivering exceptional customer service.
  • Enhance the customer experience and value offered in assisting with the efficient and timely supply of parts.
  • Support customers with product and service offerings through regular engagement and site visits.
  • Achieve and exceed annual financial operating targets for revenue and gross margin.
  • Liaise with Parts management team to ensure Safety, Quality and Productivity for the Parts Team.

Our ideal candidate will possess:

  • Demonstrated skills and a real passion for managing customer relationships and developing sales strategies.
  • Confidence in successfully managing, developing and growing parts sales.
  • Strong experience in understanding and interpreting business financial information.
  • Experience in managing Budgets (Capital and Revenue).
  • Enjoy conducting formal presentations to dealers, clients and management teams.
  • Intermediate level of Parts interpreting in the truck/transport industry.

Employee Benefits:

We offer our employees a number of benefits, including:

  • Flexible work arrangements.
  • Penske Power-Up Day - An additional paid day off for all permanent employees.
  • Commitment to career development and progression.
  • The highest levels of safety, technical and leadership training.
  • Reward and Recognition Programs.
  • Employee Assistance Program.
  • Family Friendly benefits.
  • Access to discounted travel, health insurance & motor vehicle leasing options.

About Penske:

With over 1,200 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the leading distributor of premium power systems solutions.

We value and embrace diversity, equity and inclusion in everything we do 

If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, Veterans, with Disability, and those who are culturally and linguistically diverse.  

Require reasonable adjustments to the recruitment process? Please let us know. 

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