RTO Quality Assurance Officer

2 weeks ago

Melbourne, Australia VLine Full time

RTO Quality Assurance Officer

  • Permanent Full-Time Position
  • Hybrid working flexibility in a central CBD location
  • Be financially supported to complete your Certificate IV in Training & Assessment

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

About the role

As the Quality Assurance Officer you are integral to the success of V/Line’s People & Integrity Group.  You will ensure the effective management of quality assurance and compliance requirements for the RTO.

Key Accountabilities include:

  • Conducting internal compliance audits for VRQA and SVTS.
  • Assisting with the RTO re-registration process.
  • Verifying state-funded contracts.
  • Managing the transition of Training.gov packages.
  • Conducting assessment validations and moderation according to schedules.
  • Verifying and reviewing course and website materials.
  • Maintaining the Continuous Quality Improvement register.
  • Identifying and monitoring compliance risks, assisting in rectification.
  • Ensuring adherence to policies and procedures.

About you

You are a strong problem solver who enjoys developing solutions. You able to effectively manage your time, balancing multiple competing priorities simultaneously. 

Our ideal candidate will possess the following:

  • Certificate IV in Training and Assessment (or willingness to obtain)
  • Recent working experience with VRQA or ASQA re-registration (essential)
  • Previous experience managing compliance in an RTO 
  • Strong knowledge of JobReady or VETtrak
  • Familiarity with Cloud Assess (desirable) 
  • Demonstrated alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Initial inquiries can be made to Kim Tan on kim.tan@vline.com.au. Please note that applications will only be accepted through the “Apply” link.

In addition to free myki travel, we offer:

  • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
  • Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
  • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
  • Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
  • Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the ‘Apply’ button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.  

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2019. 

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.

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