Procurement Consultant – Claims

4 weeks ago


Melbourne, Australia Suncorp Group Full time

The role

is responsible for using, and making improvements to, systems that: Gather appropriate market and industry intelligence about relevant spend categories across Claims Assess available intelligence, identify and propose new supplier/category management and/or sourcing opportunities for the most important categories including Motor, Property and Personal Injury. Develop and propose procurement solutions for the resolution of business needs including reduction in Average Claims Cost, increase competition and improve customer outcomes Support procurement programs of work for relevant categories Develop strong collaborative supplier relationships which produce additional value for Suncorp Understand supplier and business processes to optimise processes  Assess all new sourcing work to determine the relevant roles for relevant business units and Procurement. This will involve an assessment of complexity, existing intellectual property, risk and other factors and relative ownership Initiate, progress, deliver, execute and/or finalise initiatives, projects, tasks or work to optimise the outcome for Suncorp whilst collaborating with internal and external stakeholders and meeting the needs of Suncorp’s customers Report on relevant key activities for the Department

Stakeholder Engagement

Actively and appropriately engage stakeholders, including:

Effectively collaborate and engage with key stakeholders such as business owners, suppliers, procurement, risk, technology, finance and legal teams Develop strong supplier engagement and relationships with key suppliers which aim to provide competitive advantages to Suncorp and best in class claims outcomes to customers Educate stakeholders about the Procurement operating model so that conflicts about roles and responsibilities are avoided.

About you:

Tertiary education is highly desirable, with Procurement & Supply Chain, Information Technology, Construction, Engineering, Data Science or Business or Commerce related degree. Desired Experience in delivering quality outputs within tight timeframes within a standardised project management framework. Mandatory Experience in large organisations with complex environments. Mandatory Experienced and demonstrable commercial professional. Desired. Experience in a centralised procurement/commercial environment providing services to a broad customer base. Desired. Experience with or training in commercial negotiations. Desired. Experience using VBA or similar to create macros and automate parts of the analysis process. Desired.

Key Capabilities:

Procurement (Beginner)

Experience in claims and dealing with suppliers Negotiation skills demonstrated across supplier and internal stakeholders

Analytics (Intermediate)

Analytical business skills (e.g., MS Excel, Tableau or similar skills) Displays financial / commercial acumen and seasoned business judgement Demonstrate experience in understanding and extracting benefits out of value chains Exhibit value chain analysis knowledge to assist the business meet their objectives

General Business (Intermediate)

Verbal and written communication skills – including communications to Senior Leadership Team (SLT) level as required Time management skills and ability to manage a number of concurrent tasks with differing timelines and deliverables Organisation skills and ability to learn and implement new processes, policies and approaches effectively and efficiently to deliver work and outcomes Ability to cope with pressure, prioritise workload and meet agreed timetables, whilst demonstrating effective communication and behaviours (i.e. Suncorp behaviours)

Legal (Beginner)

Understand legal, regulatory, contractual frameworks in business and ideally for the Insurance industry Experienced in formulating legal contractual documents and schedules under legal guidance

Logistics (Beginner)

Understand Asset Management principles including total cost of ownership Understand the impact of Supply Chain structures and cost drivers

Governance and Risk (Intermediate)

Ability to assess an agreement, process or situation from a risk perspective and provide sound advice on mitigation strategies. (e.g. recognising data security, privacy and commercial risks) Understand compliance requirements and ensure relevant structures and processes are adhered to avert any compliance issues for the group

Project Management (Intermediate)

Demonstrated commercial stakeholder analysis and management skills Flexible and collaborative work style
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