Youth Coach

2 months ago

Melbourne, Australia Youth Projects Ltd Full time

Not all heroes wear capes … but plenty of them are here at Youth Projects

A bit about us

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.

This is (some) of what we got up to:

  • Over 8,000 people accessed our services
  • Welcomed 16,431 visits to The Living Room
  • 80% of the young people we supported landed sustainable employment or education outcomes
  • More than 150,000 coffees were sold through our social enterprise cafes with $73K profit re-directed into homelessness and youth services
  • Experienced 130,000+ contacts through our harm minimisation program
  • Awarded ‘Great Place to Work’ 2022 and 2023
  • Providing a safe and inclusive workplace as 88% of our 2024 workforce identifying to have lived or living experience

Want to challenge yourself and see what real change looks like? Come join the Youth Projects Team.

A bit about the role

The Youth Coach will be a key link for young people between the ages of 15 - 24 experiencing housing support to gain access to a bespoke employment program supporting future pathways. By collaborating with our partners, you will provide disadvantaged young people with an access point to employment support and play a vital role in addressing complex barriers to employment, education and/or training.

Through direct case management, developing and delivering innovative activity-based groups, building employer relationships, and providing ongoing, intensive interventions and support, the main responsibility of the Youth Coach is to mentor young people into sustainable employment and vocational pathways. Where possible, the Youth Coach will register participants with Youth Projects employment services such as Transition to Work program.

Key Requirements:

  • Qualifications: This role requires a Certificate IV in Youth Work, Community Services, Career Development, or Employment Services.
  • Professional Experience: Proven experience in employment services, training industries, and/or community/youth sectors, demonstrating a strong understanding of the challenges faced by young people seeking employment or education/training opportunities.
  • Youth Engagement Expertise: Demonstrated ability to assertively engage and support young people, understanding and addressing the diverse and complex barriers they face in accessing employment, education, or training.
  • Client-Centred Approach: A commitment to engaging with service users, employers, and industry representatives with respect, dignity, and a non-judgmental attitude, fostering an inclusive and supportive environment.

Now .. Lets talk about you

You're passionate about tackling youth disadvantage on the frontline.

You understand the importance of assertively engaging and supporting young people to empower them to address complex barriers to employment.

‍ You have experience working in employment services, youth work, social work or a mix of all.

You love people and can engage with employers, industry, and service users with respect, dignity, and no judgment, full stop.

You're full of creative ways to meet our service users where they are at and believe that engagement shouldn't be a one-size-fits-all model.

You always see the person, not just their immediate situation, because you understand that everyone has different needs, and that is okay.

Why should you work with us?

We’re all about keeping things professional while still having a blast at work Our team brings high energy to everything we do, but we also know when take it easy. Flexibility is key here—whether you’re tackling the next big project or taking time for yourself, we’ve got your work/life balance covered. And let’s not forget, every day you’re here, you’re making a real impact to real people. But that’s just the start.

Check out these awesome perks waiting for you:

  • Free, locally roasted coffee at the office ☕
  • A portion of your income as tax-free through generous salary packaging benefits
  • PLUS additional tax-free salary packaging on meals & entertainment expenses
  • Flexible work environment & flexibility to take extra unpaid leave for travel while working
  • 17.5% Annual Leave Loading 
  • Uncapped Employee Assistance Program 
  • Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

 Send through your resume + a cover letter by clicking "Apply for the Job." 

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates. 

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance

We are an independent, registered charity which provides front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty. We are not only changing lives, but saving lives. Comprised of a highly skilled multi-disciplinary team, we have the ability to provide a complete wrap around, judgement free service with a strong focus on respect, client-centred care and harm prevention. The impact we seek enables each person to lead longer lives, have improved health, meaningful employment and a greater sense of belonging, safety and security through a holistic model of care.

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