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Business Improvement Manager

3 months ago

Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Business Improvement Manager

Business Improvement Manager

Req ID: Department: Insto Relationship Aus Credit Management Services Division: Institutional Location: Melbourne

About Us


At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role


As a WCP Business Analyst in our Team, you’ll play a key role in helping to work in a team elaborating and defining business requirements and process transformation, using Agile methods to design and scope business solutions and initiatives within the Wholesale Credit Platform program.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Melbourne/Sydney

Role Type: 12 Months Fixed Term

Schedule : Full time

What will your day look like?

The WCP Business Analyst will lead culture change and continuous improvement initiatives. This role supports the delivery of improvement initiatives to support strategic goals and cultural change for the portfolio through prioritisation, leading initiatives and delivering process improvements end to end.


As a WCP Business Analyst you are accountable for:

 Ensure that assigned business analysis activities are conducted within agreed cost parameters, ensures that the outputs and benefits are clear and that identified products provide efficiencies in business Develop requirements that are fit-for-purpose, accurate and display an understanding of the financial implications to the project or program and manage the requirements throughout the life of the project Work efficiently with the customer to elicit project requirements that are fit for purpose, recommending appropriate stakeholders to be involved with elicitation activities Facilitate working groups with multiple stakeholders including business process owners and SMEs, as well as work in a dynamic and changing environment and adapt quickly to challenges arising from the agile development approach Validate requirements with the customer and the project team and provide input to ensure that proposed solutions meet customer expectations Adhere to established ANZ policy and procedures and display an understanding of project and program practices and governance Provide support to other business analysts and contribute to the professional development of the business analyst community at ANZ

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Extensive business analysis experience and/or related technical experience.  Experience in Data Management Understanding of the Institutional business (particularly Lending knowledge preferred) General knowledge of Information Technology and Systems Can appreciate difficult problems and work autonomously on tasks with complexity, works collaboratively as part of a team and clearly represent consolidated findings Experience with both agile SCRUM and waterfall delivery methodologies Experience in tech/Digital/Cloud based projects highly desired Experience working in agile delivery team desired

You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.