Library Officer
4 weeks ago
About Us:
Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.
Our library aims to encourage lifelong learning, increase literacy and build strong, resilient communities.
About the Position:
This position is responsible for the provision of excellent customer service to the Monash community. Join a hardworking and customer focused team to:
Provide courteous assistance and accurate information to all patrons in the branch and over the phone. Actively promote library services, resources and activities to the public.Ensure the presentation of the library is of a high standard.Assist patrons with library PCs, printing and electronic resources as appropriate.Work independently and as part of the team.About You:
Excellent customer service skillsAn understanding of the role of public libraries in the communityAbility to be accurate and attend to detailsAbility to troubleshoot minor IT issues at a branch levelAbility to speak a language or languages other than English is well regardedRequirements of the position:
A current and valid Victorian Drivers Licence;Right to work in Australia;Working with Children Check;Satisfactory National Police Check; andOther pre-employment checks may be required depending on the role requirements.Benefits:
As a City of Monash employee, your personal and professional development is a key focus. You will have access to:
Vibrant health and well-being programs;Employee Assistance Program;Supportive and accessible management;Flexible working arrangements;Training and development opportunities; andDiscounted gym memberships.-
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