Accommodation Services Manager

6 months ago

Heidelberg Heights, Australia Claro Aged Care and Disability Services Full time

Who we are:  

We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro

Claro Aged Care and Disability Services – A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and means ‘to brighten’ – and we’re here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home – we’ll work in partnership with you and make it happen.

The Opportunity: 

We are seeking an experienced Accommodation Services Manager to join our team. Supported by the Area and State Manager the Accommodation Services Manger will provide leadership and continuously improve Supported Accommodation Services for people living with disability. Specifically, the role will be responsible for the leadership of a team of staff across a small portfolio of accommodation sites who together ensure the provision of high-quality direct care services for people with a disability and complex support needs to meet individual client needs. .

This role will be responsible for ensuring clients needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner. Other tasks will also include coaching of staff, daily rostering and key relationships.

You will be responsible for, but not limited to:

  • Managing the day to day running of the allocated site
  • Effectively manage people metrics
  • Responding to unplanned support call requests
  • Identify any disputes or complaints and escalate in a timely manner
  • Successfully manage and close risk incidents
  • Liaise with the SDA property manager to advise of any property repairs and or incidents
  • Complete monthly audit on fire drills, first aid kits and WHS monthly auditing
  • Participate in internal and external audits

To be successful in this role you will have: 

  • Minimum 2 years’ proven leadership, in health, particularly client/case management, quality management, incident management and resolution;
  • Knowledge of the changing environment in the disability/health sector
  • Strong people management and team leadership skills
  • Exemplary customer service skills
  • Willingness to take ownership and hold people accountable
  • High level of computer literacy with experience in Microsoft Office and data management systems
  • Excellent verbal and written communication skills, particularly in dealing with sensitive information
  • Ability to thrive in a fast-paced and challenging environment

Additional Requirements: 

  • Current National Police Check
  • NDIS Worker Screening Check
  • Evidence of current work rights in Australia
  • Current Australian Drivers license

What’s in it for you: 

  • Opportunity to work for the nation's largest allied health, disability and aged care provider, with a rapidly growing and progressive vision
  • Friendly team environment with a great community care spirit
  • Employee Assistance Program for staff and their families

How to apply

To apply select the ‘apply’ button below and you will be redirected to our website to commence your application.

Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today 

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

  • Accommodation Services Manager

    1 month ago

    Heidelberg, Victoria, Australia Claro Aged Care and Disability Services Full time

    About the RoleWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.Key ResponsibilitiesLead a team of staff...

  • Accommodation Services Manager

    6 months ago

    Heidelberg, Australia Claro Aged Care and Disability Services Full time

    **Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and...

  • Accommodation Services Manager

    2 months ago

    Heidelberg, Australia Claro Aged Care and Disability Services Full time

    **Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and...

  • House Manager

    3 weeks ago

    Elanora Heights, New South Wales, Australia Cerebral Palsy Alliance Full time

    About the RoleWe are seeking an experienced House Manager to join our team at Cerebral Palsy Alliance. The successful candidate will be responsible for the complete management of a Group Home supporting people with disability. This role will include quality service delivery to our clients, staff support, liaising with families, incident reporting, rostering...

  • Sil Accommodations Cleaner

    6 months ago

    Heidelberg, Australia Cosy Home Care Full time

    We are looking to hire reliable and friendly individuals to join our team in providing Cleaning Services to our SIL accommodations. Your main responsibility is to provide basic tasks and ensure that the SIL accommodations are kept in a clean, hygienic, and homely condition. THE IDEAL APPLICANT MUST BE: - Ideally located near Heidelberg - can work minimum...

  • Manager Asset Services

    5 months ago

    Heidelberg, Australia Austin Health Full time

    Full time - All sites, based at Austin - Attractive base + salary packaging & super Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose,...

  • Language Services Manager

    4 weeks ago

    Heidelberg, Australia Austin Health Full time

    **Reference Number**:1936**Category**:Allied Health**Department**:Speech Pathology- Language Services Manager**_ Are you a current Austin Health employee?_** - Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly...

  • Language Services Manager

    4 weeks ago

    Heidelberg, Australia Austin Health Full time

    Language Services Manager Are you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. Austin Health is the major provider of tertiary health services, health professional education and...

  • Language Services Manager

    3 weeks ago

    Heidelberg, Australia Austin Health Full time

    Are you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. Austin Health is the major provider of tertiary health services, health professional education and research across three campuses...

  • Spinal Community Service Program Manager

    4 weeks ago

    Heidelberg, Australia Austin Health Full time

    **Reference Number**:1931**Category**:Administration and support**Department**:Spinal Care- Make an impact supporting patients, their families and carers - Heidelberg and Kew locations, with multiple public transport options available to Austin Hospital - Full time or part-time job share opportunity, with flexible working hours - $63,000 - $126,000 base +...

  • Business Manager

    1 month ago

    Heidelberg, Australia Austin Health Full time

    Are you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. Austin Health is the major provider of tertiary health services, health professional education and  research across three...

  • Clinical Services Coordinator

    4 days ago

    Heidelberg, Victoria, Australia Austin Health Full time

    Austin Health is a leading healthcare provider in Melbourne, seeking an experienced Clinical Services Coordinator to join our team.About the RoleThe Clinical Services Coordinator will work closely with our multidisciplinary team to provide high-quality care to patients and their families. As a key member of our team, you will be responsible for coordinating...

  • Waste Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Multiple Permanent, full time roles**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...

  • Waste Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Permanent, Part-time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave - pro-rata** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...

  • Waste Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Permanent, full time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general, recycling...

  • Revenue Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Permanent, full time role**: - **Austin Health - Mount Street Site, hybrid etc**: - **Base + salary packaging + super + ADO + 5 weeks annual leave** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged,...

  • Waste Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Permanent, full time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general, recycling...

  • Waste Services Officer

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Multiple Permanent, full time roles**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...

  • Food Services Assistant

    6 months ago

    Heidelberg, Australia Austin Health Full time

    **Casual roles available** Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental...

  • Administrator, Asset Services

    5 months ago

    Heidelberg, Australia Austin Health Full time

    **Full time**: - **Austin Campus**: - **$70K base + salary packaging + super** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which...