Revenue Services Officer
5 months ago
**Permanent, full time role**:
- **Austin Health
- Mount Street Site, hybrid etc**:
- **Base + salary packaging + super + ADO + 5 weeks annual leave**
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.
**About the role**
The **Revenue Services Officer - PPLO and Billing Team **will provide support and the effective delivery of the Finance service model, with the responsibilities of receipting, banking and debt collection for private and compensable patients. Responsibilities also cover the cashiering function for all patients and employees.
A regular day will see you:
***
- **Process private patient billing to Medicare, Private Health Funds, and other compensable agents, for Accommodation, Prosthesis and Dr’s costs.**
- **Use your skills to provide exceptional customer service to patient, staff and third-party billing agents.**
- **Patient ward contact and administrative duties as directed by Supervisor**
- **Deliver exceptional customer service to patients, staff and third party billing agents**
**About you**
To be successful in this role you'll bring with you:
- **Demonstrated commitment to excellence in customer service**:
- **Proven effective communication skills both verbal and written**:
- **Well-developed time management skills and ability to prioritise tasks**:
- **Demonstrated ability to work in a complex and changing environment**:
- **Ability to problem solve and be self-motivated**:
- **Developed computer skills and sound administrative skills**:
- **Accurate data management**:
- **Ability to work autonomously and as a member of a dynamic team**:
- **Commitment to quality, best practice and environmental safety**:
- **Ability to assist and support the implementation of quality change initiatives.**
Desirable but not essential:
- **Expertise in Microsoft Office Suite (Word, Excel, Outlook).**:
- **Knowledge of the Medicare Benefits Scheme(MBS).**
**Our benefits**
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
- Five weeks annual leave, plus purchased leave options
- Flexible, hybrid working arrangements
**Inclusion at Austin**
**Work with us
-
Revenue Manager
5 months ago
Heidelberg, Australia Austin Health Full timeFull time - Austin Hospital Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled...
-
Medical Liaison Officer
7 days ago
Heidelberg, Australia Healius Full timeMedical Liaison Officer **Job Reference**:13110**Why You Will Be Excited About This Role** At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now, it’s a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating smarter ways...
-
Customer Service Officer
3 months ago
Heidelberg, Australia Learn to Swim Victoria Full timeLooking to make a difference? - Have a passion for exceptional and professional customer service? - Join us at the swim school! Customer Service Officers are the first point of call for all Learn to Swim Victoria customers, swimmers, school groups and club members. Work will be available at Learn to Swim Victoria, Heidelberg. The position hours operate...
-
Waste Services Officer
6 months ago
Heidelberg, Australia Austin Health Full time**Permanent, full time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general, recycling...
-
Waste Services Officer
6 months ago
Heidelberg, Australia Austin Health Full time**Multiple Permanent, full time roles**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...
-
Waste Services Officer
6 months ago
Heidelberg, Australia Austin Health Full time**Multiple Permanent, full time roles**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...
-
Waste Services Officer
6 months ago
Heidelberg, Australia Austin Health Full time**Permanent, full time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general, recycling...
-
Waste Services Officer
6 months ago
Heidelberg, Australia Austin Health Full time**Permanent, Part-time role**: - **Base rate + salary packaging + super**: - **Five weeks annual leave - pro-rata** Austin Health provides hospital services across three sites in Heidelberg and Kew. The Waste Services Team is an in-house service responsible for the collection, movement and management of Austin Health’s waste streams including general,...
-
Admin Officer
6 months ago
Heidelberg, Australia Mercy Health Full timeFast paced Administrative and Customer Service role in busy hospital setting. - Help drive successful revenue outcomes. - Build relationships and confidence with all stakeholders. - Support the administrative needs of all patients without Medicare. - Full-time role - Monday to Friday, hours: 0730-1600. **ABOUT THE ROLE**: **Summary of the role**:The...
-
Accommodation Services Manager
4 weeks ago
Heidelberg, Victoria, Australia Claro Aged Care and Disability Services Full timeAbout the RoleWe are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.Key ResponsibilitiesLead a team of staff...
-
Accommodation Services Manager
6 months ago
Heidelberg, Australia Claro Aged Care and Disability Services Full time**Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and...
-
Accommodation Services Manager
2 months ago
Heidelberg, Australia Claro Aged Care and Disability Services Full time**Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro Claro Aged Care and Disability Services - A leading provider of aged care and disability services across Australia. Our name ‘Claro’ comes from Latin and...
-
Admin Officer
7 days ago
Heidelberg, Australia Austin Health Full time**Reference Number**:2071**Category**:Administration and support**Department**:Speech Pathology**_Are you a current Austin Health employee? _** - Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and...
-
Admin Officer
5 months ago
Heidelberg, Australia Austin Health Full time**Administration Officer - Casual** - **Join a dedicated team in a rapidly changing environment with new technology, research and service development**: - **Deliver efficient customer service in a patient focused role**: - **Position located in Heidelberg, with multiple public transport options**: - **No set roster - flexibility at short notice**: -...
-
Finance Administrator
5 months ago
Heidelberg, Australia Austin Health Full timePart-time 25 hrs per week - Heidelberg Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and...
-
Patient Services Officer
5 months ago
Heidelberg, Australia Advara HeartCare & Advara SleepCare Full timeOur Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future. We are looking for an energetic and professional individual to join our Heidelberg Cardiology Clinic testing team on a full-time basis. Also known as the Patient...
-
Admin Officer
7 days ago
Heidelberg, Australia Austin Health Full timeAre you a current Austin Health employee? If yes, please log in to the Austin Health careers website via ‘Employee Login’ using your network log in details to search, view and apply for all career opportunities available. Austin Health is the major provider of tertiary health services, health professional education and research across three campuses...
-
Allocation Officer
5 months ago
Heidelberg, Australia Mercy Health Full time**ABOUT THE ROLE**: - Join the friendly and committed Allocation team at Mercy Hospital for Women Heidelberg. You will work closely with the Hospital Coordinators allocate a coordinate rostered nursing shifts. - Coordinate the placement of nurses and midwives to shifts - Liaise with ANUM’s to highlight and rectify staffing needs - Establish and maintain...
-
Project Officer
5 months ago
Heidelberg, Australia Austin Health Full timeProject Officer HS4 or Research Nurse Level 2 - Olivia Newton-John Cancer & Wellness Centre - Fixed-Term Part-Time (12 months) Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative...
-
Administrative Officer
5 months ago
Heidelberg, Australia Austin Health Full time**Part time, fixed term until**: - **Location Austin - Heidelberg campus** Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We are world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord...