Senior Digital Account Manager

4 weeks ago

Ultimo, Australia Adrenalin Media Full time

Job Purpose

Adrenalin's Account Management team are strategically-minded digital experts with an innovative spirit. They love delivering exceptional digital products for their clients and award-winning experiences to end-users. Our Account Management team take a consultative approach to their accounts, learning every facet of the account itself and their client’s business objectives. Our Account Managers know how to maintain vibrant and compelling relationships while continually seeking to expand, grow and create value for their portfolio of clients. Adrenalin are looking for a Senior Digital Account Manager to join our growing team. This role requires a true leader with an innate curiosity of the digital landscape, a proactive mindset to help solve complex problems for their customers, and the ability to champion Adrenalin’s work, culture and process. As Senior Digital Account Manager, you’ll work side-by-side with the industry’s brightest minds and contribute to projects for ambitious brands while receiving mentorship, training and experience to push boundaries and supercharge your digital skills and career development. You will be responsible for identifying opportunities to propose new projects / solution enhancements to clients and for creating a sustainable pipeline of work that delivers value for the client and supports agency revenue targets. Reporting to the General Manager, your main focus will be management and growth of a select number of key client accounts, ensuring the delivery of strategic and innovative digital solutions which create deep end-user engagement, driving results and successful outcomes for clients.

On any given day you might:

  • Oversee the delivery of large-scale digital projects including website, mobile apps, tactical campaigns and social media activations
  • Use data and behavioural insights to help formulate strategic solutions for your clients
  • Work closely with the Strategy, Project Management, Creative & Technical teams to develop exceptional results-oriented work
  • Work as a trusted expert for your our clients, helping to manage stakeholder expectations and feedback
  • Put forward strategic concepts to your clients, driving new digital initiatives
  • Extract pertinent information from your clients to construct ‘actionable and approved briefs’ for key initiatives that will deliver on their objectives, whilst maintaining oversight of ongoing work
  • Be the trusted voice of the client within the agency

You’d be the right fit if you:

  • Have a strong understanding of the digital project lifecycle, including strategy, user experience, UI design, production and project management processes
  • Are motivated to own the growth of your accounts through strategic planning, annual forecasting and being a trusted partner to your clients
  • Are curious and look beyond the immediate ask to dream up innovative solutions.
  • Have an excellent understanding of web-based technologies & tools and their commercial application
  • Are creative, ambitious and entrepreneurial with good initiative, strong organisation and attention to detail.
  • Persevere despite obstacles and have the ability to adapt on the fly.

The ideal person has:

  • A minimum of 3 years’ experience as a proven Digital Mid/Senior Account Manager
  • Proven success working in an environment with monthly/quarterly revenue targets & KPI’s
  • Ability to develop deep insights from analytics and historical data
  • A fanatical obsession with client service
  • Strong communications skills, verbal and written.
  • Exceptional interpersonal & presentation skills with ability to facilitate and lead meetings with Senior and Executive stakeholders, identifying clear actions and follow-ups

Remuneration

Excellent remuneration plus an uncapped monthly bonus is on offer.

Why Adrenalin?

Adrenalin are one of Australia's leading Digital Product Agencies partnering with some of Australia’s most ambitious brands on enterprise digital product projects including Hungry Jack’s, nbn, NSW Government, Peter’s Ice Cream, UTS, Audi and Volkswagen. We deliver the industry’s best work and the industry’s best talent want to work for us. As one of Australia’s leading digital agencies, we combine strategy with deep expertise in design and technology to build digital products and experiences that transform businesses.

As a successful candidate, you will enjoy:

  • Flexible working: You have the choice to work from the office or remotely, and we have core working hours where you can choose your start and finish times to suit you.
  • Collaborative and inclusive work environment: Be your best every day in an inclusive, dynamic work environment that helps drive innovation in everything you do.
  • Access to professional training and tailored development and career planning: We believe that the more successful we are in developing our people, the more rewarding and successful our business will become. At Adrenalin, you’ll have access to an extensive suite of training to help you develop the skills to progress your career and be successful in your role.
  • Structured mentorship from some of the industry’s brightest minds
  • Mental health and wellness initiatives: The work we create at Adrenalin is only as good as the creative minds behind it. We offer staff mental health days, regular gift hampers, virtual meditation classes, meeting-free lunchtimes and extra-long-weekends.
  • Bonus day's off work throughout the year: Including a day off for your birthday
  • Paid Parental Leave Program: 8-week Paid Maternity Leave and 2-week Paid Paternity Leave program
  • Social conscience initiatives: We give you the opportunity to support local charities during work hours
  • Regular social activities: We love our jobs but we also like to have fun along the way. We have a continuous social programme throughout the year, either virtually or in person. 

How to apply

  • Interested candidates, please send in your CV and we will be in touch as soon as possible with an outcome on your application.
  • You must have the right to live and work in Australia to apply for this job. All applications will be treated in the strictest of confidence and discretion is assured.
  • Recruiters please do not contact or apply - we have a select list of suppliers we already engage with
  • Adrenalin are an equal opportunity employer and value diversity in our agency. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status

  • Account Manager, Digital

    4 weeks ago

    Ultimo, Australia Apra Amcos Full time

    Join Our Team as an Account Manager, Digital - Hybrid Working Available Are you a strategic thinker with an interest in digital entertainment? Do you excel at building strong client relationships and driving results? If you're ready to use your expertise in account management to support the rights of music creators, we have an exciting opportunity for...

  • Account Manager, Digital

    11 hours ago

    Ultimo, Australia Apra Amcos Full time

    Join Our Team as an Account Manager, Digital - Hybrid Working Available Are you a strategic thinker with an interest in digital entertainment? Do you excel at building strong client relationships and driving results? If you're ready to use your expertise in account management to support the rights of music creators, we have an exciting opportunity for...

  • Account Manager, Digital

    7 days ago

    Ultimo, Australia Apra Amcos Full time

    Join Our Team as an Account Manager, Digital - Hybrid Working Available Are you a strategic thinker with an interest in digital entertainment? Do you excel at building strong client relationships and driving results? If you're ready to use your expertise in account management to support the rights of music creators, we have an exciting opportunity for...

  • Account Manager, Digital

    5 days ago

    Ultimo, New South Wales, Australia Apra Amcos Full time

    Join Our Team as an Account Manager, Digital - Hybrid Working AvailableAre you a strategic thinker with an interest in digital entertainment? Do you excel at building strong client relationships and driving results? If you're ready to use your expertise in account management to support the rights of music creators, we have an exciting opportunity for youWe...

  • Digital Account Director

    4 weeks ago

    Ultimo, Australia Adrenalin Media Full time

    Job Purpose Adrenalin's Account Directors believe in the application of art and science to create beautiful ideas, digital products and services. Our Account Directors build valuable long term relationships by working with senior clients who understand broader strategic opportunities of the digital landscape to their business. They are strategically-minded...

  • Digital Account Director

    3 weeks ago

    Ultimo, Australia Adrenalin Media Full time

    Job Purpose Adrenalin's Account Directors believe in the application of art and science to create beautiful ideas, digital products and services. Our Account Directors build valuable long term relationships by working with senior clients who understand broader strategic opportunities of the digital landscape to their business. They are strategically-minded...

  • Senior Digital Project Manager

    1 month ago

    Ultimo, Australia Adrenalin Media Full time

    Job Purpose Adrenalin is looking for a Senior Digital Project Manager to join our growing team. This is a permanent full-time role and we are considering applicants from anywhere within Australia (remote or hybrid working models). Reporting to the delivery manager, you will bring a deep understanding of managing digital projects. You will sit in a team...

  • Senior Digital Project Manager

    3 weeks ago

    Ultimo, Australia Adrenalin Media Full time

    Job Purpose Adrenalin is looking for a Senior Digital Project Manager to join our growing team. This is a permanent full-time role and we are considering applicants from anywhere within Australia (remote or hybrid working models). Reporting to the delivery manager, you will bring a deep understanding of managing digital projects. You will sit in a team...

  • International Accounts Manager

    2 months ago

    Ultimo, Australia Apra Amcos Full time

    We are seeking an International Accounts Manager to join a dynamic, friendly, passionate and well-established and growing division in our Sydney Office. Reporting to the Senior Manager, International Licensing, the International Accounts Manager role is key in developing and maintaining relationships with high value clients and ensuring highly accurate...

  • International Accounts Manager

    5 days ago

    Ultimo, New South Wales, Australia Apra Amcos Full time

    We are seeking an International Accounts Manager to join a dynamic, friendly, passionate and well-established and growing division in our Sydney Office. Reporting to the Senior Manager, International Licensing, the International Accounts Manager role is key in developing and maintaining relationships with high value clients and ensuring highly accurate...

  • Digital Product Designer

    2 months ago

    Ultimo, Australia NSW Government -Museum of Applied Arts and Sciences Full time

    **Digital Product Designer** **Clerk Grade 7-8, Ongoing** **Powerhouse Ultimo** The Digital Product Designer is responsible for user interface design across Powerhouse websites, digital products and platforms. The role will be accountable for ensuring high-quality product design across all digital channels and platforms. The Digital Product Designer will...

  • Digital Product Designer

    6 days ago

    Ultimo, New South Wales, Australia NSW Government -Museum of Applied Arts and Sciences Full time

    Digital Product DesignerClerk Grade 7-8, OngoingPowerhouse UltimoThe Digital Product Designer is responsible for user interface design across Powerhouse websites, digital products and platforms. The role will be accountable for ensuring high-quality product design across all digital channels and platforms. The Digital Product Designer will work with multiple...

  • Account Manager, Data Acquisition

    3 weeks ago

    Ultimo, Australia Apra Amcos Full time

    We are looking for a collaborative, proactive and details-oriented person to join the Digital & Music Reporting team in the role of Account Manager, Data Acquisition. The Account Managers, Data Acquisition are the main point of contact for data reporting purposes with sources that are contractually bound to provide data for licensing and/or distribution...

  • Account Manager, Data Acquisition

    5 days ago

    Ultimo, New South Wales, Australia Apra Amcos Full time

    We are looking for a collaborative, proactive and details-oriented person to join the Digital & Music Reporting team in the role of Account Manager, Data Acquisition. The Account Managers, Data Acquisition are the main point of contact for data reporting purposes with sources that are contractually bound to provide data for licensing and/or distribution...

  • Digital Marketing and Performance Manager

    3 weeks ago

    Ultimo, Australia EHP HOLDINGS PTY LTD Full time

    Are you passionate about marketing performance and driving growth across channels within eCommerce? - Want to work in a fast-paced fun family environment? - Do you want to have a real impact on people's health and wellbeing? **The Role** As the Digital Marketing and Performance Manager you will be responsible for driving growth across all digital channels...

  • Digital Sales and Marketing Performance Manager

    3 weeks ago

    Ultimo, Australia EHP HOLDINGS PTY LTD Full time

    **Are you passionate about marketing performance and driving growth across channels within eCommerce?** - **Want to work in a fast-paced fun family environment?** - **Do you want to have a real impact on people's health and wellbeing?** The Role As the Digital Sales & Marketing Performance Manager you will be responsible for driving growth across all...

  • Digital Marketing Specialist

    3 weeks ago

    Ultimo, Australia EHP Holdings Full time

    **About you** You are self-motivated and able to work efficiently and effectively as part of a team, while also being able to self-manage to ensure you achieve your daily and weekly tasks.You will have a solid understanding of traditional and digital marketing strategies, a strong understanding of community/lead nurturing, and experience with both...

  • Product Manager

    2 months ago

    Ultimo, Australia ABC Australia Full time

    Job no: 503873 Work type: Contract Full Time Location: Various Categories: IT/Technology ABOUT THE ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud...

  • Digital Marketing Specialist

    5 days ago

    Ultimo, New South Wales, Australia EHP Holdings Full time

    About youYou are self-motivated and able to work efficiently and effectively as part of a team, while also being able to self-manage to ensure you achieve your daily and weekly tasks.You will have a solid understanding of traditional and digital marketing strategies, a strong understanding of community/lead nurturing, and experience with both e-commerce and...

  • Digital Marketing Specialist

    2 months ago

    Ultimo, Australia Tiger Nutrition Full time

    **About you** You have a knack for delivering impactful, brand-uplifting messaging into the right inboxes at the right times and you live to see those open and click-through rates climb higher and higher. You will have a solid understanding of traditional and digital marketing strategies, a strong understanding of content marketing as well as community /...