Student Services Advisor

5 months ago


Bruce, Australia University of Canberra Full time
  • This is a great opportunity to utilise your strong attention to detail, and your outstanding time management expertise
  • UC Level 5, Salary Range $74,678 pa - $84,845 pa + 17% Super
  • Full Time, Continuing Opportunity

UC has curiosity, ambition and inclusiveness at its core. We challenge the status quo through the pursuit of excellence in teaching, learning and research. Our place-based commitment ensures that we visibly serve Canberra’s community and the surrounding region with impact on the nation. The University of Canberra is ranked in the top five universities globally for reducing inequalities (THE Impact Rankings, 2023).

Are you ready to be the driving force behind a seamless university experience?

Join us as a Student Operations Advisor and immerse yourself in a dynamic environment where your attention to detail and problem-solving skills will shape the student journey.

Working within a collaborative team, you’ll play a pivotal role in ensuring the smooth functioning of student related processes.

As a key advisor, you'll operate behind the scenes, diligently navigating established University policies and procedures. Your focus will be on resolving customer issues and ensuring the smooth progression of students through their academic paths. In this role you can expect a diverse range of tasks, from processing fees to managing student enrolment. This role is process-oriented and primarily back-office, demanding multitasking abilities, unwavering attention to detail, and the capability to meet stringent deadlines.

With a dedication to fostering growth and expertise within our team, you will be provided development opportunities that empower you to excel in your role and beyond. Your professional growth is a priority, and we're committed to providing the resources and support necessary to help you thrive in your career.

The University offers excellent conditions and benefits such as flexible, family-friendly policies, on site gym, on site medical services, a supermarket and childcare facilities.

sets a goal to be the national sector leader in equity, diversity, inclusion and access, and the ambitious goals of our Aboriginal and Torres Strait Islander Strategic Plan are designed to ensure that our Indigenous students and staff flourish in a welcoming and culturally safe environment. UC encourages applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups.

To be considered for this role all we want is your CV, no other documentation is required.

Please ensure you take the time to align your CV with the Position Description requirements. We want to understand how your skills and experience relate to the position you are applying for.

If you are initially shortlisted, you may be asked to complete an online one-way video interview. There will be a list of pre-set questions that will need to be answered within a stipulated time.

Working Rights:  Applicants who wish to apply for this position should have valid working rights or eligibility to obtain a work visa for Australia.

Closing Date: 11.55pm, Wednesday 29 th November 2023



  • Bruce Rock, Australia University of Canberra Full time

    Unlock Your Potential as a Student Operations AdvisorAre you a detail-oriented and organized individual with a passion for delivering exceptional student experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a highly skilled Student Operations Advisor to join our team at the University of Canberra.About the...


  • Bruce Rock, Australia University of Canberra Full time

    Unlock Your Potential as a Student Operations AdvisorAre you a detail-oriented and organized individual with a passion for delivering exceptional student experiences? We're seeking a talented Student Operations Advisor to join our team at the University of Canberra.As a key member of our student operations team, you will play a vital role in ensuring the...


  • Bruce Rock, Australia University of Canberra Full time

    Unlock Your Potential as a Student Operations AdvisorAre you a detail-oriented and organized individual with a passion for delivering exceptional student experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a highly skilled Student Operations Advisor to join our team at the University of Canberra.About the...


  • Bruce Rock, Australia University of Canberra Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Student Operations Advisor. As a key member of our team, you will play a pivotal role in ensuring the smooth functioning of student-related processes.Key ResponsibilitiesProcess student fees and manage student enrolment with accuracy and attention to...


  • Bruce Rock, Australia University of Canberra Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Student Services Advisor. As a key member of our operations team, you will play a pivotal role in ensuring the smooth functioning of student-related processes.Key ResponsibilitiesProcess student fees and manage student enrolmentResolve customer issues and...

  • Associate Director

    1 week ago


    Bruce, South Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced professional to lead the Ngunnawal Centre, a key initiative in supporting the success of Aboriginal and Torres Strait Islander students. As Associate Director - Indigenous Student Success, you will oversee the operational aspects of the Centre, fostering strategic collaborations and...

  • Associate Director

    7 days ago


    Bruce, South Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and dedicated professional to fill the position of Associate Director - Indigenous Student Success. This role will play a critical part in the University's comprehensive strategy to ensure the success of Aboriginal and Torres Strait Islander students.Key ResponsibilitiesOversee the...

  • Associate Director

    7 days ago


    Bruce, South Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced professional to lead the Ngunnawal Centre, a key initiative in supporting the success of Aboriginal and Torres Strait Islander students. As the Associate Director - Indigenous Student Success, you will be responsible for overseeing the operational aspects of the Centre, fostering strategic...

  • Associate Director

    4 days ago


    Bruce, South Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking a highly motivated and experienced Associate Director to lead the Ngunnawal Centre, supporting First Nation students at UC. The successful candidate will oversee the operational aspects of the Centre, focusing on strategic collaboration and fostering relations with internal and external stakeholders to...

  • Associate Director

    5 months ago


    Bruce, Australia University of Canberra Full time

    Lead the Ngunnawal Centre supporting First Nation students at UC UC Level 10, Salary Range $132,291 pa - $136,874 pa + 17% Super Full Time Continuing Opportunity About us: University of Canberra has curiosity, ambition and inclusiveness at its core. We challenge the status quo through the pursuit of excellence in teaching, learning and research. Our...


  • Bruce, South Australia University of Canberra Full time

    **About the Role**The University of Canberra seeks an exceptional leader to fill the position of Associate Director - Indigenous Student Success. Reporting to the PVC Indigenous Leadership, the successful candidate will play a crucial role in overseeing the operational aspects of the Ngunnawal Centre.**Key Responsibilities**Strategic collaboration and...

  • Associate Director

    2 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced professional to lead the Ngunnawal Centre, a key initiative in supporting the success of Aboriginal and Torres Strait Islander students. As Associate Director - Indigenous Student Success, you will oversee the operational aspects of the Centre, fostering strategic collaborations and...

  • Associate Director

    4 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and passionate leader to join our team as Associate Director - Indigenous Student Success. This is a key role in our commitment to increasing the representation of Aboriginal and Torres Strait Islander people within our University community.Key ResponsibilitiesOversee the operational aspects...

  • Associate Director

    3 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and passionate leader to join our team as Associate Director - Indigenous Student Success. This is a key role in our commitment to increasing the representation of Aboriginal and Torres Strait Islander people within our University community.Key ResponsibilitiesOversee the operational aspects...

  • Associate Director

    4 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and passionate leader to join our team as Associate Director - Indigenous Student Success. This is a key role in our commitment to increasing the representation of Aboriginal and Torres Strait Islander people within our University community.Key ResponsibilitiesOversee the operational aspects...

  • Associate Director

    3 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and passionate leader to join our team as the Associate Director - Indigenous Student Success. This is a key role in our commitment to increasing the representation of Aboriginal and Torres Strait Islander people within our University community.Key ResponsibilitiesOversee the operational...

  • Associate Director

    2 weeks ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleThe University of Canberra is seeking an experienced and dedicated Associate Director to lead the Ngunnawal Centre, supporting First Nation students at UC. This is a full-time continuing opportunity with a salary range of $132,291 pa - $136,874 pa + 17% Super.Key Responsibilities:Oversee the operational aspects of the Ngunnawal Centre, ensuring...

  • Associate Director

    1 month ago


    Bruce Rock, Australia University of Canberra Full time

    About the RoleAs the Associate Director - Indigenous Student Success, you will play a key role in leading the Ngunnawal Centre, which is an integral part of the University's comprehensive strategy to ensure the success of Aboriginal and Torres Strait Islander students. You will work closely with the Pro Vice-Chancellor Indigenous Leadership, Deputy...


  • Bruce, South Australia University of Canberra Full time

    About the RoleWe are seeking a meticulous and proactive individual to assist with course quality development and the course monitoring, review, and improvement cycle.Working within a small and collaborative team, the ideal candidate will have a strong attention to detail, the ability to support internal governance processes, and a solid understanding of...


  • Bruce Rock, Australia University of Canberra Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Quality Assurance Education Advisor. As a key member of our education quality team, you will play a critical role in ensuring the highest standards of quality in our courses and programs.Key ResponsibilitiesAdminister course accreditation processes and...