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Level 1 Support Engineer

5 months ago

Sydney, Australia West Recruitment Full time

- Up to $75k + Super
- Company supported Certifications & Training
- Sydney CBD Location

Your New Employer

West Technology is partnering with an Australian owned IT managed service provider that has partnerships with a range of market leading tech providers and supports the latest and cutting edge technologies. Working with a large portfolio of diverse and interesting clients across various industries, this business continues to grow, hitting some impressive milestones along the way. Lead by a youthful, friendly and supportive management team, now is a great time to join.

Your New Role

Due to an internal promotion, there's an opportunity for a Level 1 IT Support Engineer to join the team. Reporting to the service delivery Manager, and working as part of an accomplished team of engineers, the Level 1 IT Support Engineer will assist customers in overcoming basic IT issues via phone and email.
Additionally, you will support a range of clients with maintaining their IT environment as well as deliver projects around cyber security, cloud computing, Infrastructure and networks.

About You
•You have completed an IT related degree and ideally working towards certifications (ITIL ideally).
•Will have no more than a couple of years of comparable experience in an IT related support position or graduate role.
•You have experience working with Windows Servers, Azure, switches, routers and Microsoft O365.
•Interpersonally, you are a friendly and approachable communicator with a passion for all things technology. You enjoy working as part of a team, but can also work independently.
•You are keen to expand your skills and knowledge and have an interest in gaining product certifications and additional training to advance your career.
** As this is a permanent position, we ask that all applicants are either a Permanent resident or Australian Citizen **

What’s in it for you?
•Generous salary up to $75k + Super
•Employer paid Certifications & Training
•Career Advancement opportunity
•Great internal culture- Friendly and social
•Sydney CBD Location- Close to train & Bus