Medical Records Clerk

3 weeks ago

Cairns City, Australia Ramsay Health Care Full time
  • Permanent Full-time role with Global Health Care Company.
  • A great work culture and a friendly and supportive team.
  • Excellent career growth opportunities.

About The Role

As an administrative clerk within our medical records department at Cairns Private Hospital, your role involves supporting the organised and efficient functioning of Health Information Services.

Joining our team and reporting to the Health Information Manager, you'll work closely with a friendly, tight-knit group that thrives on teamwork and fostering a welcoming, collaborative environment.

Your duties include but are not limited to:

  • Addressing and resolving queries from both internal and external Health Professionals
  • Handling Medico Legal requests within specified deadlines
  • Preparing records for forthcoming Theatre lists
  • Compiling medical records of discharged patients as needed
  • Accurately filing medical records and correspondence
  • Retrieving and providing requested medical records
  • Managing the archiving and ‘culling’ for medical records
  • Document control 

Your Skills and Experience

  • Previous experience in a medical records department or similar clerical role within a healthcare setting
  • Enthusiasm for patient care and a commitment to delivering customer-focused services at a high standard
  • Exceptional communication and interpersonal skills, fostering positive relationships with colleagues, patients and families
  • Capability to handle demanding situations and meet strict deadlines
  • Demonstrated respect for privacy and confidentiality
  • Proven initiative-taking when required
  • Intermediate computer knowledge and literacy
  • While prior experience in a private hospital setting is preferred, it is not essential

Remuneration

A base hourly rate ranging from $28.91 - $31.65 + superannuation, based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

The Hospital

Cairns Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Greg Herchenhan, Health Information Manager

E:  herchenhang@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

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