Operations Manager

4 weeks ago

Sydney, Australia Anton Murray Consulting Full time

Sydney
Investment Banking
Permanent

Our client is a leading global bank with a sizeable presence in Australia. They are seeking an experienced Operations Manager to manage the following operations teams/departments:

  • Global Markets & ALMT Operations (5 headcount)
  • Cash Management Operations (2 headcount)
  • Trade Finance Operations (6 headcount)

Ideal candidates will have 8+ years’ experience in Operations and 3+ years’ management experience from within another institutional/corporate bank with expertise in Global Markets settlements, Cash Management, and Trade Finance.

Detailed responsibilities

  • Serve as the primary point of contact for Global Markets, ALM Treasury, and Global Banking business lines in Australia & New Zealand; establish a regular dialogue to understand its priorities, liaise with the region as relevant to ensure timely implementation of these solutions.
  •  Establish a strong connection with the Regional Operations Community and participate in the Steering Committees and Meetings held by the Regional Operations Head;
  • Proactive contributor and/or member of the various Territory committees of the first line of defense such as but not limited to the AU/NZ Operational & Permanent Control
  • Supervises the 13 team members including a supervisor for Trade Finance Operations, and direct Global Markets/ALM Treasury and Cash Management staff including holding regular one to one and team meetings;
  • Ensures staff training throughout the team covering all the products;
  • Overall responsibility for ensuring all settlements and other tasks are completed on time & accurately;
  • Ensure that team members regularly investigate, follow up and resolve breaks/ exceptions which come up as a result of BAU in a timely & accurate manner;
  • Authorise the payments per the payment authorisation grid;
  • Provide support to the Loan Administration Area; receipt of client instructions or agent instructions, verification of client instructions against credit authorisations and agreed client conditions, arrange input of the loan into the Bank’s systems (via liaison with regional team);
  • Ensure Fees correct booking with respect to amortisation, Income accounts, invoicing as per approved conditions, reconciliation and adjustments: to manage the whole transaction from issuance to collection;
  • Assist with Cash Management transaction processing, client support, and satisfaction.
  • Operational Risk/Controls- Establish clear guidelines and protocol related to the management of incidents and interface/governance with all stakeholders, follow up of action items, and representation of these in relevant committees;
  • Oversee outsourced work closely, monitor SLAs and build strong partnerships with the provider/s to ensure transparency in delivery and strong controls;

Experience required:

  • 8 + years operations experience across some if not all areas of trade finance, Treasury, Global Markets, Loans, Payments, Cash Management
  • 3+ years’ team management experience
  • Experience in EXIGO/RITS settlement platform
  • Experience in SWIFT process

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