Operations Administrator

4 weeks ago

Bayswater, Australia JJ's Waste & Recycling Full time
  • Full Time | Permanent Role | Monday to Friday | 8am - 4pm
  • Onsite car park | Work/life balance | Great team environment
  • A national, family owned and operated business with over 90 years’ experience

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THIS ROLE

You will be experienced, reliable and able to provide efficient day-to-day administration support to the operations team at our Perth Depot.  

Working in a dynamic environment, you will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.

We are an essential services industry, offering stability to employees and reliability to our customers.

This position is a permanent, full-time Monday to Friday, onsite in our Bayswater depot.

KEY RESPONSIBILITIES

  • High volume operational data entry
  • Ensure the highest standards of customer service are met in managing customer requests
  • Answering inbound calls and manning two-way radio
  • Responding to telephone and email enquiries in a timely manner
  • Establish and manage relationships with drivers, team members, customers, and local authorities
  • Checking driver records (run sheets / fatigue / waste tracking), analysing reports 
  • Reporting & Investigate queries
  • Capability to understand and document systems, processes, and procedures
  • Processing of documentation accurately and efficiently
  • Working to timelines to ensure work is completed

ABOUT YOU

  • Previous experience in Administration within a Logistics or Transport is essential
  • A commitment to providing customer service of the highest standard
  • Excellent communication skills; both verbal & written
  • Multi-task and demonstrate an enthusiasm and determination to perform duties in a fast paced and varied role
  • Ability to logically analyse workflows & processes
  • Self-motivated, team player who is reliable with a strong work ethic
  • High level of accuracy and attention to detail 
  • Work well within a team environment with the ability to work autonomously
  • Maintaining a positive work ethic and maintain confidentiality

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

  • Great team culture
  • Onsite car park
  • No weekend work - Monday to Friday - 8am to 4pm
  • Full-time, permanent role
  • A safe, professional, and inclusive work environment
  • Stability of a national, family owned and operated business with over 90 years in the industry
  • Training, mentoring and support in the role will be provided
  • Health-fund discounts
  • Salary sacrificing and novated leasing 
  • Banking partnerships – including financial, budgeting and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers 

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. 

No agencies please, we’ve got this one covered Unsolicited communication will result in the forfeiture of any engagement or partnership.

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