Customer Service Officer ARC

4 weeks ago


Cockburn Central, Australia Cockburn Full time

The City of Cockburn is establishing a pool of suitableapplicants for Customer Service Officers. Appointments will be madeon a casual basis. Applicants assessed as suitable but not offeredimmediate work will be placed in a casual pool, which will operatefor 3 months from the date of the initial placement in thepool, from which further employment opportunities may beoffered.

Like any organisation, it’s the people that makethe difference – Are you ready for thechallenge?

Cockburn ARC

Here at Cockburn ARC we strive for excellence. We aren’tsatisfied with settling for the industry standard, so we search forinnovation, best practice and strive to succeed in everything wedo. We’re flexible, hardworking, committed and not afraid topush boundaries to go that extra mile for our colleagues.We’re focused on service, placing the customer in the middleof our decision making and aspire for outstanding service thatpeople talk about.

Our employees are always encouraged to become the best they canbe through growth, education and opportunities. It doesn’tjust take determination and commitment to do what we do –it’s that spark and drive to achieve our vision of gettingmore people, more active, more often that truly changes lives andcontributes to health and wellbeing to over million visitorsper annum.

The City of Cockburn

Cockburn is one of the major coastal cities found in the stateof Western Australia. With a current population of over 120,000,the City is dynamic, rapidly growing and an exciting place tobe.

Situated just 22km south of the Perth CBD, Cockburn boasts anamazing coastline, beautiful beaches and parks, and is supported bya rich mix of community facilities and diverse employmentopportunities.

The Position

We are currently looking for casual customer service officers todeliver a consistent and exceptional customer experience atCockburn ARC in line with our service vision “outstandingservice people talk about”. This position requires flexibleavailability and hours of work may include early morning, lateevenings and weekends.

To become a part of our vibrant customer service team you willhave:

Experience in delivering outstanding customer service in a busy environment. Commitment to going above and beyond for customers, ensuring they have a great experience. Ability to take initiative, make decisions and contribute to a positive team atmosphere. Friendly, energetic and approachable with a natural ability to provide outstanding service. A positive attitude and genuine care for team members and customers. Experience working within a highly collaborative, flexible environment across a range of service areas.

If you are passionate about delivering exceptional customerservice to everyone that walks through the door then applytoday

Hourly Rate: $ per hour including 25%casual loading

How to Apply:  Please read the attachedposition description for a full understanding of the role beforeapplying. Then click on the ‘Apply for Job’ button onthe City’s webpage ( andcomplete the online application. 

Please include a statement outlining your availabilitybetween the hours of 5am – 9pm Monday to Friday and 7am– 6pm Saturday to Sunday.

Closing Date: 30 June 2024 at ;

Due to the large number of applications that arereceived, we are unable to reply to every candidate. However, if aposition is vacant and you possess the necessary skills andqualifications for the role, you may be contacted within thethree-month period.

The City of Cockburn reservesthe right to commence recruitment prior to this date.

The City of Cockburn iscommitted to achieving a diverse workforce and strongly encouragesapplications from Aboriginal and Torres Strait Islanderpeople, people from culturally diverse backgrounds, peopleof all ages and people with disability

Applicants are required todemonstrate a commitment to the City of Cockburn values.





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