Customer Service Officer

5 months ago


Cockburn Central, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located in Cockburn Central.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm; and
- Have a minimum Certificate IV in Employment Services or Career Development (desirable).

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application



  • Cockburn Central, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Cockburn Central, Western Australia Cockburn Full time

    The City of Cockburn is a dynamic and rapidly growing city, delivering outstanding service to its community using a progressive and contemporary delivery model.As a Customer Experience Officer, you will be the City's first point of contact, responsible for providing information on the City's diverse range of services.A key responsibility of this role is the...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking a highly skilled Customer Experience Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to both internal and external customers.Key Responsibilities:Deliver outstanding customer service to both internal and external customers...


  • Cockburn Central, Western Australia Cockburn Full time

    The City of Cockburn is a dynamic and rapidly growing city that delivers outstanding service to its community using a progressive and contemporary delivery model. As a Customer Experience Officer, you will be part of a team responsible for providing information on the city's diverse range of services to the community.The position involves delivering...


  • Cockburn Central, Australia Lotus People Full time

    Customer Service Administrator - Temporary to Permanent - Cockburn WA - Competitive Hourly Rate - Immediate Vacancy Are you someone with a flair for providing exceptional support in an office environment? We are seeking an enthusiastic individual to join our client's dynamic team in Cockburn WA for a temporary assignment. This role is scheduled for Monday...


  • Cockburn Central, Western Australia Cockburn Full time

    About UsThe City of Cockburn is a dynamic and rapidly growing municipality in Western Australia. We strive to deliver outstanding service to our community, using a progressive and contemporary approach.Our VisionWe aim to create a vibrant and diverse community, where everyone feels welcome and supported. Our vision is to make Cockburn the best place to...


  • Cockburn, Australia The City of Cockburn Full time

    **Cockburn Aquatic and Recreation Centre (ARC)** is the City of Cockburn's leading edge recreation and aquatic centre, unlike anything else in Perth. We are a one stop hub catering to our community and residents from across Perth's southern metropolitan region, providing sport, fitness and wellbeing facilities to encourage and educate people to become more...

  • Export Sea Operations

    5 months ago


    Cockburn Central, Australia Vanguard Logistics Services Full time

    **ABOUT VANGUARD** VANGUARD LOGISTICS has been "making it fit to ship" and leading the less-than-container load (LCL) ocean shipping industry for over 40 years. Our 3,300+ shipping experts in local offices are passionate about delivering superior service to our customers around the globe. We know how to maximise space for the most efficient and...


  • Cockburn Central, Western Australia Cockburn Full time

    The City of Cockburn is a thriving coastal city in Western Australia, boasting a vibrant community of over 125,000 people and 9,300 businesses across 24 suburbs.We're a place of diverse people, lifestyles, and experiences, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.As the first point of contact for...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking a highly skilled and customer-focused individual to join our Customer Experience Team as a Customer Service Representative. As the first point of contact for our community, you will be responsible for providing exceptional customer service and information on our diverse range of services.Key...


  • Cockburn Central, Western Australia Cockburn Full time

    City of Cockburn Job OpportunityThe City of Cockburn is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to both internal and external customers.About the PositionThis role involves providing information on the City's...


  • Cockburn Central, Western Australia Cockburn Full time

    Company OverviewThe City of Cockburn is a dynamic and rapidly growing coastal city in Western Australia, boasting a diverse community of over 125,000 people and 9,300 businesses across 24 suburbs.Salary and BenefitsThe salary for this role is between $74,487 and $79,582 per annum, pro-rata for part-time opportunities. In addition to a competitive salary, the...


  • Cockburn Central, Western Australia Polyaire Air Conditioning Products Full time

    We are seeking a dynamic and reliable Customer Service Representative to join our team at Polyaire Air Conditioning Products in Cockburn, WA.About UsEstablished in 1973, our company is a leading international manufacturer of quality air-conditioning products and innovative AirTouch Smart Air Conditioning technologies. With 27 branches across Australia, we...


  • Cockburn Central, Western Australia Cockburn Full time

    Job Opportunity: Executive Support OfficerSingle opportunity to contribute to the development of the city's infrastructure. The Director of Infrastructure Services is looking for an experienced Executive Support Officer.The ideal candidate has previous experience in an executive assistant role and is able to efficiently coordinate and prioritize tasks to...

  • Client Service Officer

    5 months ago


    Cockburn Central, Australia Demant Full time

    Who is Audika?- #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...


  • Cockburn Central, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Cockburn Central, Western Australia Cockburn Full time

    Company OverviewThe City of Cockburn is a dynamic and rapidly growing municipality, providing its employees with generous employment conditions and highly desirable lifestyle benefits.We are committed to delivering exceptional services to our community, and we are seeking an experienced Senior Administrative Officer to join our team in the Infrastructure...


  • Cockburn Central, Western Australia Goodstart Early Learning Full time

    Goodstart Early Learning is committed to providing exceptional care and education to children. As a Customer Service and Administration Professional, you will play a vital role in supporting the Centre Director to drive attendance growth and build strong relationships with families.About the RoleWe are seeking an experienced administrator to deliver...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleThe City of Cockburn is seeking an experienced Executive Support Officer to provide high-level administrative and executive support to the Director of Infrastructure Services. This role is responsible for coordinating and prioritizing work tasks to support the optimal operations of the Division and contributing to key organisational...


  • Cockburn Central, Western Australia Cockburn Full time

    About the RoleAs an Executive Support Officer at the City of Cockburn, you will be working closely with the Director of Infrastructure Services to provide high-level administrative and executive support. This includes coordinating and prioritizing work tasks, managing calendars and appointments, and handling confidential information.About YouWe are looking...