Modern Workplace Engineer

1 month ago

Sydney, Australia Perpetual Full time

  • More time off for the things that matter - Up to 6 weeks’ leave

  • Work where we work best - Hybrid office/work-from-home environment

  • Be part of a high performing dynamic team

Perpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, currently consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust.

Following the completion of a comprehensive Strategic Review in May 2024, it was announced that Perpetual Limited will become a standalone Asset Management business and has entered into an agreement with an affiliate of Kohlberg Kravis Roberts (KKR) who will acquire the Corporate Trust and Wealth Management businesses.

This role will serve as a Modern Workplace Engineer with strong emphasis on Microsoft based solutions. You will be responsible for implementing and supporting Workplace and Collaboration services (Modern Desktop devices, Azure Virtual Desktop, Intune, M365, Exchange Online, SharePoint/OneDrive/Teams, voice/video, AV/VC, etc.) aligned with Microsoft offerings and other select providers. The role will translate strategic direction and defined solutions into detailed designs and implementations.

About the role

Join our dynamic team in our technology Division. As the modern workplace Engineer, you will:

  • Support workplace and collaboration solutions and ensure escalations from the support desk are dealt with or escalated as required

  • Define and uplift support processes for in scope services

  • Work with the Modern Workplace Lead, others leads and managers to develop detailed design documents for new and existing services

  • Deliver proof-of-concept prototypes that assess the feasibility of solutions and services

  • Document defined comprehensive Workplace and Collaboration policies and standards aligned to Perpetual security policies

  • Deliver key automation artefacts which contribute to the development of the automation and orchestration practice

  • Write and update documentation, standards and procedures for all critical Services and solutions, including Standards & Guidelines, Management Plans, System and Technical Configuration Documentation

  • Implement technical solutions according to approved designs adhering to change control practices

  • Maintain and support solutions on an ongoing basis using automation or well-defined processes

About you

We’re looking for someone with:

  • Minimum of three years of experience in IT roles with a minimum two years’ experience in a similar role specifically working on Workplace and Collaboration technologies and solutions

  • Experience in securing cloud-based solutions

  • Good knowledge and understanding across Workplace and Collaboration technologies

  • Experience in working in a multi-vendor environment would be advantageous

  • Excellent attention to detail to ensure information is accurate and current

  • Excellent written and verbal communication skills, interpersonal and consultative skills, and the ability to communicate concepts to technical and non-technical audiences

  • Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives

  • Understanding of regulatory requirements for financial institutions such as APRA, ASIC, Monetary Authority of Singapore (MAS), Privacy and GDPR is desirable

  • Knowledge of security standards and frameworks such as ISO 27001 is desirable

  • Experience in providing architectural services in an agile project environment is desirable

  • Must be a critical thinker, with strong problem-solving skills

How we work

Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients; the way we approach decision-making to the questions we ask and the problems we solve.

Employee benefits

  • Work from anywhere in Australia for up to one month each year.

  • An annual allowance to empower you to prioritise your personal wellbeing.

  • Access to LinkedIn learning, study support and commitment to supporting professional development.

Diversity and inclusion

  • WGEA Employer of Choice for gender equality since 2018.

  • Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy.

  • A growing number of employee-led networks who work to raise awareness and drive continued change.

  • We support over 50 First Nations Communities, helping to secure the communities future. We encourage applications from Aboriginal and Torres Strait Islander People.

We’re committed to creating an inclusive workplace where diversity is celebrated. No matter your background or circumstances, we aim to provide an environment where you can thrive.

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