Solutions Engineer

7 days ago

Sydney, Australia Riverbed Technology Full time

Riverbed. Empower the Experience

Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences.

Position

Title: Solutions Engineer, ANZ

Location: Remote/Home Office - Melbourne, Australia

Travel Requirements: Approximately 30 - 40%

Technology Specialization:

The Solutions Engineer is responsible for leading technical qualification, demonstration and value illustration for the Riverbed Observability portfolio. Working closely alongside Sales, they will leverage their technical understanding to evangelize our products and solutions, accurately articulate our ability to address business challenges and play a pivotal role in achieving technical wins and deal closure.

What you will do

Collaborate with the Sales team, jointly owning the sales cycles, account plans and opportunities. Interface with internal stakeholders such as Product, Engineering, Professional Services, Channel and Technical teams where appropriate to deliver market demands from prospects & customers. Supports sales & marketing initiates to help grow and exceed regional goals – ., marketing events, tradeshows, exhibitions, user groups, etc. Lead activities and outcomes across the Riverbed Presales stages: Discovery, Pitch, Demo, Proof and Commercial Close.

What makes you an ideal candidate

Multiple years' Experience in a technical pre-sales role, with a solid understanding of enterprise sales cycles and selling motion Domain knowledge in a least two disciplines of Application Architectures & Performance Management or Network Infrastructure A strong understanding of Networking and/or Observability and related technologies such as SNMP, Flow, Packet Capture, TCP Fundamentals, Routing & Switching, Virtualization, SD-WAN, Cloud environments, Applications  Strong communication Able to present both virtually and in-person, tell stories, win followers and translate complex technical designs to business outcome Have solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint A strong Project Manager , able to proactively manage multiple customer engagements in parallel Be sales orientated, able to actively engage in negotiation, influence outcomes, close deals and win new business Have a high trust factor , able to handle objections, questioning and counter statement Be a solid team player , able to proactively support their stakeholders including sales, PS, support, PM’s, R&D and executive.

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. 

Benefits & Perks vary by Country. 

About Riverbed

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day So, come speak with us about career possibilities at Riverbed.

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