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Care Coordinator

2 months ago

Hope Island, Australia Mounties Group Full time

Hope Island QLD

About Us

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

About the Role

Mounties Care is searching for a dedicated Care Coordinator to join our team on a full-time basis at our Gold Coast site in Hope Island, QLD

The successful candidate will work with our clients to assist them in remaining as independent as possible in their home and community. You will coordinate the delivery of care and services to our clients and have oversight over our team of Carers ensuring that quality services are delivered.

More specifically, some of your key duties will include:

  • Develop and coordinate client care plans
  • Visit our clients in the community
  • Assist with rostering of client services
  • Meeting with potential client leads and ‘signing them up’ to our services
  • Participate in the after hours on-call roster arrangement
  • Maintaining consistency and continuity in the clients care regime
  • Liaise with staff, clients, clients family and Healthcare providers where required
  • Maintenance of client confidentiality

About You

The ideal candidate must hold the following as a minimum:

  • Minimum 2-3 years’ experience in a similar role
  • Current clear National Police Check
  • Current First Aid Certificate, including CPR
  • COVID-19 Vaccinated
  • Demonstrated knowledge within the Aged Care sector
  • Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers
  • Previous experience managing Home Care Packages
  • Strong understanding of the Aged Care Quality Standards
  • NDIS knowledge desirable
  • Prior experience with CRM and electronic rostering system
  • Proficient computer skills, including Microsoft Office
  • Effective verbal and written communication skills
  • Excellent time management skills, with the ability to multitask
  • Positive and professional can-do attitude

If you’re passionate about making a positive difference and supporting the lives of those around us, we want to hear from you