Aged Care Professional
3 weeks ago
About the Role
The Case Manager will provide crucial support to our residents, acting as a bridge between them and the services they require. This role involves coordinating cases and services, addressing customer concerns, and overseeing the management of home care packages.
Key Responsibilities
- Skilfully manage a case load, utilising a comprehensive approach to coordinate cases and services.
- Effectively address and resolve customer concerns, ensuring the wellbeing of our residents is prioritised.
- Provide oversight for clients receiving care, ensuring they receive the support they need.
- Offer guidance and direction to frontline staff, promoting a culture of excellence within the team.
What We're Looking For
- Demonstrated experience in Case Management/Care Coordination, preferably within the aged care sector.
- Certificate III in Aged Care, Disability, or Individual Support (desirable).
- National Police Check (or willingness to obtain).
- First Aid & CPR Certificate (or willingness to obtain).
- Prepared to undertake a pre-employment medical assessment.
- Licence and Reliable Transport (required).
About Us
RetireAustralia is a leading provider of retirement villages, prioritising the wellbeing of our residents and staff. We offer a range of benefits, including a dedicated learning and development team, a free and confidential Employee Assistance Program, and a focus on creating thriving communities where older Australians can live their best lives.
How to Apply
To take the next step in your career, please submit your application through our online portal. We look forward to reviewing your qualifications and experience.
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