Functional Application Administrator

1 month ago


Brisbane, Australia Life Without Barriers Full time

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.  Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Working within our Shared Services department, you will be a key functional application administrator, responsible for the administration, configuration, and maintenance of our corporate systems, with a focus on ticketing systems, payroll systems and HRIS. You will be responsible for support (BAU and project), request solutions, problem resolutions, and system development (reports, queries, configuration).

This is a permanent full-time role with flexible location.

Key Responsibilities

  • Provide functional support and administration for our corporate systems, including ticketing, payroll, and HRIS e.g. Support Centre Plus (SCP), Aurion, Kronos.
  • Provide coordination and expertise for:
    • BAU problems and requests
    • configuration, testing, and implementation
    • projects
    • system maintenance, updates, and upgrades
    • reporting
    • data integration and migration
  • Manage incidents, problems and requests, and functional issues through to completion within agreed time frames
  • Provide functional advice to business on best use of corporate systems, and actively contribute to the on-going development of Shared Services solutions and systems
  • Develop strong relationships with stakeholders (Shared Services, ICT, P&C and beyond) to ensure solutions match business requirements, and assist with change management solutions
  • Work with the Technical Application Administrators to coordinate user needs, requests, and support
  • Work with the external vendors and consultants
  • Document:
    • System diagrams and flows
    • Functional system administration processes and procedures
    • User documentation and Training
    • Testing (end-to-end, UAT etc.)
    • Project documentation
    • Communications

Skills & Experience

  • Payroll and/or rostering/time and attendance expert, with experience as a functional administrator of HRIS, payroll systems (Aurion beneficial), rostering/time and attendance systems (Kronos beneficial), ticketing systems (SCP beneficial)
  • Demonstrated in-depth knowledge, skills, and confidence configuring HRIS and/or Payroll and/or ticketing systems
  • Previous experience as a system/applications administrator in a medium/large organisation
  • Demonstrated experience providing frontline functional user support for HRIS and/or Payroll and/or ticketing systems
  • Experience working with change governance frameworks and protocols, incl. change implementations and testing, and creating supporting documentation for processes and procedures, testing and training.
  • Demonstrated experience in troubleshooting issues quickly, identifying and analysing solutions in a timely manner, and managing competing priorities and delivering high quality outcomes within agreed timeframes
  • Confidence engaging business users to capture issues and business requirements, and ability to work closely with a range of stakeholders including managers, peers, employees, external organisations, service providers
  • Exceptional communication skills, including written and verbal
  • Demonstrated ability to work autonomously to meet deadlines and produce quality work

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
     
Benefits

  • Join one of Australia’s largest social purpose organisations
  • Permanent full time role, with flexible location
  • Excellent tax benefits & monthly rostered days off



  • Brisbane, Australia Hudson Australia Full time

    Key Responsibilities: - Write and maintain clear process documentation and standard operational procedures (SOPs) - Assist the Product Support Senior Application Administrator and CRM Product Lead in system upgrades, testing, and maintenance - Work with the Product Support Senior Application Administrator in coordinating change releases - Work with the...


  • Brisbane, Australia Technology People Australia Full time

    As the **KEY RESPONSIBILITIES**: - Assist in system upgrades and enhancements. - Test solutions prior to going live. - Support SQL Server databases, including backups, performance tuning, maintenance, patching, upgrade, and user access. - Create and maintain SQL Server stored procedures, functions and views. - Maintain the integrity of database systems -...


  • Brisbane, Australia Education Full time

    About us In this role, you will be at the forefront of modernising our operations using the ServiceNow platform. Reporting directly to the Principal Technical Manager, you will be part of the team responsible for administering, configuring and optimising ServiceNow to meet the diverse needs of our organization. Your contributions will shape the way we work...


  • Brisbane, Australia Halcyon Knights Full time

    **Location**: Brisbane, QLD or remote across Australia. The role is required to build productive and professional working relationships with key stakeholders, business units, technology, and support teams to ensure that these new business solutions are correctly supported. **Knowledge & Experience** - Bachelor’s degree in business, Finance, IT or other...


  • Brisbane, Australia Queensland University of Technology Full time

    $94,734 to $103,627 - Ongoing, full-time **Who are we looking for?** We are seeking a Application and Database Administrator to join Digital Business Solution, Administrative Division. We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world. **Real world...


  • Brisbane, Australia Queensland University of Technology Full time

    $94,734 to $103,627 - Ongoing, full-time **Who are we looking for?** We are seeking a Application and Database Administrator to join Digital Business Solution, Administrative Division. We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world. **Real world...


  • Brisbane, Australia Transport and Main Roads Full time

    Mandatory qualifications and conditions - Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role. Requirements of the role - Effective communication skills for liaising with external stakeholders, facilitating project communication, and delivering process improvement initiatives....


  • Brisbane, Australia Transport and Main Roads Full time

    Mandatory qualifications and conditions - Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role. Requirements of the role - Effective communication skills for liaising with external stakeholders, facilitating project communication, and delivering process improvement initiatives....

  • Application Specialist

    2 months ago


    Brisbane, Australia Queensland Health Full time

    **The role**: This is an exciting opportunity to join our experienced functional team. This role provides customer focused, high level specialist advice and support for our Patient Administration System (PAS). Application specialists in this team work closely with a variety of stakeholders as well as upstream and downstream systems. **Key responsibilities...

  • Application Specialist

    2 months ago


    Brisbane, Australia Sunwater Limited Full time

    Full Time**Location**: Brisbane**Job type**: Information & Communication Technology**Applications close**: 24 Nov 2023 E. Australia Standard Time **Application Specialist**: **About the Role** Other responsibilities will include: - Partnering with business units across Sunwater to gather and document functional requirements. - Managing vendor performance...

  • Functional Lead

    2 weeks ago


    Brisbane, Australia Karlka Recruiting Group Full time

    12-month contract - Hybrid role - 50% in office - Multiple roles available - 12-month contract - Queensland Location - Full time **About the company** Karlka Recruiting Group has partnered with a **Banking Company** to engage a Functional Lead.** **This position is located in their busy Queensland office for an initial **12-month contract.** **About the...


  • Brisbane, Australia ASG Group Full time

    IT & TELECOMMS - BRISBANE - PERMANENT / FULL TIME - I.T. & T 4/7/2023 - Brisbane CBD location - hybrid working (remote and onsite) - Hands on technical and leadership role - Ongoing training and support - flexibility in the way you work Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for...


  • Brisbane, Australia ASG Group Full time

    IT & TELECOMMS - BRISBANE - PERMANENT / FULL TIME - I.T. & T 4/8/2023 - Brisbane CBD location - hybrid working (remote and onsite) - Hands on technical and leadership role - Ongoing training and support - flexibility in the way you work Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for...

  • Administrator

    2 weeks ago


    Brisbane, Australia Drake International Full time

    **Requirements**: - Minimum 4 years of administration experience **AND/OR**: - Minimum 2 years receptionist experience. - Attention to detail and is able to multitask. - Blue card (Preferred for Receptionist role) - Excellent communication skills - written and verbal. - Must have Certificate III in Business Administration (or similar) for administrator...

  • Administrator

    2 weeks ago


    Brisbane, Australia Drake International Full time

    **Requirements**: - Minimum 4 years of administration experience **AND/OR**: - Minimum 2 years receptionist experience. - Attention to detail and is able to multitask. - Blue card (Preferred for Receptionist role) - Excellent communication skills - written and verbal. - Must have Certificate III in Business Administration (or similar) for administrator...

  • Application Specialist

    2 months ago


    Brisbane, Australia Queensland Health Full time

    **The role**: You will be required to provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework. **Other key responsibilities include**: Are you right for this role? To be successful in this role, you will...


  • Brisbane, Australia Communities, Housing and Digital Economy Full time

    The Administration Officer provides support in the areas of administration, human resources, finance, and records management within the Office of the Regional Director by: - Providing general administrative support and developing and maintaining administrative procedures and systems to assist the Office of the Regional Director to function effectively. -...

  • Administration Officer

    2 months ago


    Brisbane, Australia Communities, Housing and Digital Economy Full time

    As the Administration Officer, Regulatory Services you will be providing support in the areas of administration, human resources, finance and records management. **You will do this by**: - Providing general administrative support and developing and maintaining administrative procedures and systems to assist the branch to function effectively. -...

  • Administration Officer

    2 months ago


    Brisbane, Australia Communities, Housing and Digital Economy Full time

    **You will do this by**: - Providing general administrative support and developing and maintaining administrative procedures and systems to assist the team to function effectively. - Implementing and administering departmental information systems, including those relating to financial, human resource management, correspondence, records management and plant...

  • Administration Officer

    2 months ago


    Brisbane, Australia Communities, Housing and Digital Economy Full time

    **You will do this by**: - Providing general administrative support and developing and maintaining administrative procedures and systems to assist the Housing Service Centre to function effectively. Implementing and administering departmental information systems, including those relating to financial, human resource management, correspondence, records...