Service Manager

3 weeks ago


Parramatta, Australia atWork Australia - National roles Full time

Company Description

atWork Australia is a national Employment Services provider, delivering Workforce Australia and Disability Employment Services, with over 300 locations across the country. We employ over 1000 people, from a diverse range of backgrounds to support our clients to gain meaningful employment.

Job Description

We’re seeking a Service Manager Indigenous Connectionsto lead the team of Indigenous Connections Coaches.

Reporting to the National Manager, Operational Support Programs you will be responsible for:

  • Leading a team of Indigenous Connections Coaches across the country.
  • Supporting, coaching, and giving strategies to Indigenous Connections Coaches to assist our clients into sustainable employment.
  • Supporting Indigenous Connections Coaches to assist our clients with the transition into employment through supported interviews and first day and week support.
  • Ensuring each Employment Region has relationships with Indigenous organisations to refer our clients to.

The location of this role is flexible from any of our offices in South Australia, Western Australia or New South Wales. 

Qualifications

Essential Skills and Experience:

  • Ability to lead a team remotely – including recruitment, onboarding, ongoing coaching, and performance management.
  • In-depth knowledge of Indigenous culture

Additional Information

What we will give you: 

  • Ongoing career development and national opportunities, as well as on the job training  
  • Access to MedHealth Academy including your own professional development plan inclusive of individual training and mentoring 
  • Opportunity to complete a Certificate IV in Employment Services *conditions apply 
  • Job stability and guaranteed full-time hours 
  • Achievable quarterly incentive scheme 
  • Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave 

APPLY NOW 

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here: www.atworkaustralia.com.au 

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive. 

A passion for helping people. 

We put our clients, the people we support, at the centre of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for a role as a Job Coach might be your best move yet.  

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

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