Clinical Presales Solution Specialist

6 months ago


Melbourne, Australia Dedalus Full time

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team

Clinical Presales Solutions Specialist

Join us as a Clinical Presales Solutions Specialist at Dedalus , one of the World’s leading healthcare technology companies, on our Presales Team in Australia to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As a Clinical Presales Solutions Specialist, you will be part of our highly successful ANZ Presales Team utilising your skills delivering a better, integrated world-class Electronic Medical Record (EMR) solution to digitally transform the delivery of Healthcare across the ANZ market.

You will:

Partner with the sales teams to develop and execute an effective selling strategy for each opportunity, and to position Dedalus offering around competitive threats and alternatives. Keeping abreast of market trends and product & competitor landscapes – involvement in strategic discussions to shape the life cycle of products (from bringing a new product to market to the end of life of products) Engage with customers and prospects to demonstrate our solutions and products, effectively communicate the key core value propositions and key differentiators, and confirm the opportunity's technical viability. Document the customer’s Goals, Objectives, Opportunities, Problems, and Obstacles, and link back to Dedalus portfolio’s unique business values. Provide workflow analysis of the current state and how Dedalus solutions can improve the existing state. Develop proposed solutions that address prospect-specific clinical, business, and technology issues. Perform tailored onsite/remote product demonstrations and presentations to clinical end users, IT staff, business analysts and executives. Collaborate with bid teams to develop written content for product-related sections of RFPs, prepare presentations, and perform workflow evaluations. Gather ongoing prospect-customer feedback and related information and provide feedback to product management. Answer technical questions about product applications and new features to prospects and to various groups within new and existing customer accounts. Partner with sellers to identify opportunities by providing insights into possible leads from working with third-party vendors, trade shows, local conferences, and other industry events. Identify and communicate possible improvements in the work process for customers and peers and professionally guide the customer's decision-making process by providing an optimized solution to meet customer KPIs Works with clinical governance and safety to ensure clinical standards are met.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

Bachelor's or advanced degree in a relevant field (e.g. Medicine, Health Science, Nursing) At least 3 years Clinical experience in a healthcare setting At least 3+ years’ experience in Hospital or Health software settings in ANZ private and/or Public Organisations. Knowledge of Health Industry Skills in business analysis, and requirement definition Understanding of Hospital Information Systems and processes/ workflow

Desirable Requirements

Highly developed experience and skills in presentation delivery and public communication Experience or ability to engage multiple layers, including Sales Teams, Solution Teams, Technical Design teams, Internal Management/Snr leadership, and the customer. A self-starter who can manage their own time effectively, with the tenacity and hunger to be the glue between Sales and Solutions Delivery. Very strong attention to detail and ability to influence, engage and deliver under pressure. Strong client focus - ability to build rapport with internal staff and external clients for optimal teamwork in support of the best cross-domain solutions. Is recognized as a spokesperson who actively seeks opportunities for speaking engagements at conferences and partner events. May also have work published.

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 15th June 2024

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.

Life Flows Through Our Software



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