Inbound Sales Representative

2 months ago

Scoresby, Australia Linde Material Handling Pty. Ltd. (APAC-AUS) Full time

Linde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members.

We are seeking our next Inbound Sales Representative to join our collaborative team contributing to our growth in market share. In this role, you will be the first point of contact for customers looking for their next forklift solution. Through your customer service and discovery skills you will to provide our customers with a positive experience throughout their sales journey.

What we offer:

  • You're set up for success from day one with our well-structured induction training program
  • Competitive salary packaging and commission available
  • Access our Wellness at Linde resource and leverage our Employee Assistance Program
  • Shape your professional development with over 18,000 learning resources available via Linkedin Learning
  • Work alongside industry professionals and be mentored to grow your knowledge
  • A birthday gift to celebrate you each year
  • Anniversary bonuses to celebrate your milestones with us
  • Fast track into your dream car through our novated lease partner

Tasks and Qualifications:

Your responsibilities:

  • Manage a high volume of national inbound enquiries through various channels including phone, emails and live chat.
  • Continuously broaden your KION product range understanding and knowledge in order to facilitate comprehensive discovery of customer needs.
  • Utilise CRM and other digital tools to identify, qualify, and engage with customers, ensuring they are successfully integrated into the national sales process.
  • Conduct industry research to generate leads for the direct sales team and understand offerings available to your customers.
  • Working closely with the wider sales and marketing teams to support the focus on campaigning for our value range of product.
  • Manage a variety of sales support and sales administrative tasks on a day to day basis.

Requirements for success:

  • Demonstrated experience working within an inbound sales role
  • High levels of time management, interpersonal and communication skills
  • Experience using Salesforce or a similar CRM would be advantageous
  • Telemarketing or outbound call centre experience is advantageous.
  • Formal qualifications in sales or marketing is preferred, but not essential.

If this role sounds like your next big opportunity, please send through a copy of your current resume and cover letter.

Please note, a pre-employment medical and reference checks are a part of our recruitment process.

We do not accept unsolicited resumes from agencies.

LMHAU is proud to be an equal opportunity employer. We value diversity and inclusion within the workplace and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age or other statuses protected by law or regulations in the locations where we operate.

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