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Quality Assurance Officer

3 months ago


Prahran, Australia Unified Healthcare Group Full time
Job Description

What You Will Be Doing.

Key Responsibilities include, but are not limited to:

  • Review and check for accuracy of a medical file received, ensuring no privacy is breached. Name and DOB on medical evidence must match case to ensure no breach is committed.
  • Review and check for accurate and full responses to questions within treating Doctor's reports.
  • Call and follow up with GP clinics or Hospitals where cases have missing or incomplete information.
  • Ensure documents are linked to cases/queues correctly within our document management system, medEbridge.

Qualifications

What You Should Have

  • Knowledge or a background in an allied health or medical field.
  • Excellent verbal and written communication skills.
  • Exceptional attention to detail with capacity to review information and identify errors.
  • The ability to multitask in a fast-paced environment.
  • Exceptional time management and organisational skills.
  • Technologically savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel.


Additional Information

So why work for UHG?

Our business is the market leader in its field. We are an established business looking to optimise what we do, but with an eye to challenge the status quo and innovate through people, process, and systems to stay ahead of the curve.

Our office is located amongst the cafes and shops on Chapel St in Prahran. 

We offer:

  • Flexibility working arrangements with one anchor day and a second flex-day combined with the flexibility of working from home
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need. 

UHG is part of the broader MedHealth Group, voted Financial Review Boss Best Places to Work.

Head to www.medhealth.com.au for further details.

A full position description is available upon request from HR on HRHealthBusinessSolutions@medhealth.com.au

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.