Client Manager

4 weeks ago


Adelaide, Australia Marsh Pty Ltd Full time

Marsh is seeking candidates for the following position based in Melbourne or Adelaide:

Client Manager

What can you expect?

At Marsh, an exciting opportunity has become available for a

Client Manager to join Marsh Insurance in Melbourne or Adelaide.  This position will assist the Senior and Principal Account Executives in all aspects of client services including client contact, administration, technical support and business development.

The position will support a portfolio of SME, Transport and Speciality clients. The calibre of the accounts would suit an individual committed to excellence in their work and with a passion for the industry.  Ideally you will have 3 – 5 years’ experience in a similar role.

What is in it for you?

At Marsh, we believe that bringing your whole self to work is a fundamental right. We go above and beyond to ensure our colleagues feel valued every day:

  • Join a Global Leader: Work within a multi-national insurance broking and risk advisory company, offering clients a wide range of specialist services
  • Supportive Team: Be part of a great team environment with sociable and supportive colleagues who are passionate about what they do
  • Inclusive Culture: Marsh welcomes all individuals who can help our shared enterprise to thrive. We value capability, creativity, and fairness in our people
  • Diversity Matters: We believe our greatest strength lies in the collective talent of our people. The more diverse our backgrounds and experiences, the more we can achieve together. Be part of our shared enterprise to thrive.
  • Modern Workplace: Enjoy a modern and vibrant work environment with flexibility to balance your office and home life.

We will count on you to:

  • Support Senior and Principal Account Broker's with portfolio management;
  • Assist with the development, implementation and management of risk management and insurance programs which accurately address client needs
  • Establishing, development and maintenance of long term relationships with key decision makers
  • Ability to Acquire and understand an awareness of the client’s business and insurance needs 
  • Identifying products which benefit the client and meet their needs
  • Timely and accurate processing of invoices, policy accounting information, quotations, premium calculations, policy wording, certificates of currency and all other documentations;
  • Liaising and negotiating with clients, underwriters and claims managers;
  • Develop and maintain a basic technical understanding of relevant classes of insurance and specialist services which the company offers to its clients.

What you need to have:

  • Support Senior and Principal Account Broker's with portfolio management;
  • Assist with the development, implementation and management of risk management and insurance programs which accurately address client needs
  • Establishing, development and maintenance of long term relationships with key decision makers
  • Ability to Acquire and understand an awareness of the client’s business and insurance needs
  • Identifying products which benefit the client and meet their needs
  • Timely and accurate processing of invoices, policy accounting information, quotations, premium calculations, policy wording, certificates of currency and all other documentations;
  • Liaising and negotiating with clients, underwriters and claims managers;
  • Develop and maintain a basic technical understanding of relevant classes of insurance and specialist services which the company offers to its clients.

Please note that all offers of employment are subject to a thorough background check, including criminal record, employment history, and financial stability. We believe in considering each application on its merits and do not automatically exclude individuals with criminal records from applying for this position.

If you are ready to take the next step in your career and join a leading insurance firm, apply now to become an Account Executive at Marsh Insurance. We offer a supportive and collaborative work environment, competitive compensation, and opportunities for professional growth. Don't miss out on this exciting opportunity

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.



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