Client Services Manager

2 weeks ago


Adelaide, South Australia Cara Inc Full time

Adelaide, South Australia 5000, Australia
• Full-time

Description

Please Note - THIS ROLE IS OPEN TO CURRENT CARA EMPLOYEES ONLY


• Adelaide Metro locations


• Competitive remuneration and salary packaging

About Us

Cara is proud to be a leading South Australian disability service provider. Our purpose driven team are committed to providing support that empowers people with a disability to grow as individuals and live a life rich in opportunities.

We strive to make a difference everyday - the people we support, our team and our communities. By joining our team, you are not only stepping into a great career opportunity, but you are also part of something bigger.

Your New Role

The Client Services Manager leads a team of Support Workers across multiple services, in providing outstanding client outcomes and partner with management to support efficient service delivery and operational excellence.

Champion a high performing and empowered team; drive continuous improvement that enhances the lives of people with a disability; and support Cara's strategic and operational goals.

Be the Key contact for clients and their stakeholders, enabling strong engagement and ensuring our clients needs are met.

  • Competitive remuneration package plus salary packaging benefits (up to $15,899 tax free and $2,650 tax free on meals and entertainment).
  • Vehicle allowance of up $8,000.
  • Rewarding and friendly work environment.
  • Career opportunities in a growing organisation focussing on our people.
  • On the job paid training.
  • Paid parental leave.

Skills & Experience

  • Experience in supporting people with disabilities.
  • Demonstrated experience in conflict resolution.
  • Demonstrated initiative and problem-solving ability to ensure the highest quality of service provision.
  • Ability to provide leadership, direction, and motivation to staff.
  • High level of interpersonal and communication skills with the ability to set own priorities and work deadlines.
  • Minimum equivalent to a Certificate IV in Disability, Community, Management, Social or Human Services.
  • Current NDIS Worker Check (or willing to acquire).
  • Current Driver's Licence.
  • Full working rights in Australia.

To submit your application complete the online application below and including your Cover Letter and Resume.

For a confidential discussion please contact Recruitment on

The closing date for this role 11.00pm on Friday, 21 Jun 2024.

Role TypeCompany Overview

Cara is a leading disability service provider working alongside people with disability across metropolitan Adelaide and regional South Australia. Cara is a not-for-profit, or as we like to say, a profit-for-purpose. This means all money we raise goes back to supporting children and adults with disabilities in our Cara Community. We have more than 850 staff who work alongside our clients in Supported Independent Living (SIL), Short Term Accommodation (STA), Home & Community Support (HCS) and Specialist Services.

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